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NVC CEAC Website and tax returns

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Hi! We just received a notice from NVC about our case and when I log in, there are two messages named Tax Returns but when I click on it, it doesn't show any message! Is that normal? Tried on mobile and laptop, same result.

 

So i tried to click on "Invalid doc" under AOS. But when I open it, it has the message "Due to a systems issue..." is everybody having this message? 

 

Since I don't know why the doc is invalid, can I assume that it is because we scanned the actual paper ITR, and not the one that can be downloaded from the IRS site? 

 

Help anyone?

 

Below is the image that shows on ceac when opening AOS docs. Also included the blank message.

 

20191018_213955.jpg

20191018_214151.jpg

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7 minutes ago, Don and Demi said:

Hi! We just received a notice from NVC about our case and when I log in, there are two messages named Tax Returns but when I click on it, it doesn't show any message! Is that normal? Tried on mobile and laptop, same result.

 

So i tried to click on "Invalid doc" under AOS. But when I open it, it has the message "Due to a systems issue..." is everybody having this message? 

 

Since I don't know why the doc is invalid, can I assume that it is because we scanned the actual paper ITR, and not the one that can be downloaded from the IRS site? 

 

Help anyone?

 

Below is the image that shows on ceac when opening AOS docs. Also included the blank message.

 

20191018_213955.jpg

20191018_214151.jpg

Update:

I can finally read the message and it says "We are unable to accept multiple document types combined. Please separate these documents and submit each document under the appropriate document type." I don't understand. 😭

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22 minutes ago, Don and Demi said:

Update:

I can finally read the message and it says "We are unable to accept multiple document types combined. Please separate these documents and submit each document under the appropriate document type." I don't understand. 😭

Got it!

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On 10/22/2019 at 4:03 AM, Waqas ahmad said:

Can u tell me chk list of joint sponsors plz, I also sent joint

i864

i864a , copy citizenship, w2

irs transcripts 

is anything els

Proof of US citizenship (US passport, Certificate of Naturalization, etc)

Proof of US Domicile (anything that has their address on it)

Employment Certification if possible

If i864a is for sponsor's spouse then maybe their marriage certificate

 

That's all I can think of right now. Hope it helps!

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3 minutes ago, Don and Demi said:

Proof of US citizenship (US passport, Certificate of Naturalization, etc)

Proof of US Domicile (anything that has their address on it)

Employment Certification if possible

If i864a is for sponsor's spouse then maybe their marriage certificate

 

That's all I can think of right now. Hope it helps!

Thanks 

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