USCIS Online Case Status just PLAIN WRONG??? Is this a defect or bug or just another government issue :)

[ultrasoul 58]

Let me preface by saying that I have a fair amount of experience dealing with the USCIS in my own past journeys and am currently managing several outstanding petitions including five I-130's cases (2 for my parents, 2 my parents in law, 1 my brother) and two I-485's. In all my time, I have never found the online USCIS case status to be incorrect in anyway and my experience has been that the online information always matches up with the information the L1 call center USCIS reps have.

 

However oddly as of late, I have seen 3 cases as of late that have proven that the USCIS online case status to be inaccurate and is inconsistent with the status which L1 and L2 reps have. This seems to be only affecting I-130's and not for cases like I-765, I-131, N-400, or I-485 from my experience.

 

For both of the I-130 cases for my in-laws, we received Notice of Action of approval by mail stating both petitions were Approved on August 9. I have also verified with an L1 and L2 call center rep that the cases were indeed approved. However the USCIS online case tracker status today still shows it is still pending adjudication and the status has not been changed since January after the NOA1 receipt date.

 

The same thing is also true of one of my other parent's case I-130 case status. We received the Notice of Action of approval by mail on August 26 and the approval has also been validated by an L1 and L2 call center rep. What's odd is that I had re-sent the service center (Texas service center thru email) evidence supporting an expedite service request I opened on August 26 not knowing it was already approved behind the scenes. The online status changed on August 28- two days after receiving the paper NOA2 approval letters- that they have accepted my expedite documentation and are working on processing the adjudication.

 

I mean how in the world can one start processing an adjudication when the case was already approved 2 days ago???

 

Anyone want to share similar discrepancies they have seen as well?
 

 

Edited August 28, 2019 by ultrasoul

[Ryan H 3,925]

Moved from IR-1/CR-1 Process & Procedures to USCIS Service Centers forum; topic is about the case status update feature of the USCIS website which is applicable to multiple processes.

[Nitas_man 3,100]

Been that way for years