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USCIS Online Case Status just PLAIN WRONG??? Is this a defect or bug or just another government issue :)

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Posted (edited)

Let me preface by saying that I have a fair amount of experience dealing with the USCIS in my own past journeys and am currently managing several outstanding petitions including five I-130's cases (2 for my parents, 2 my parents in law, 1 my brother) and two I-485's. In all my time, I have never found the online USCIS case status to be incorrect in anyway and my experience has been that the online information always matches up with the information the L1 call center USCIS reps have.


However oddly as of late, I have seen 3 cases as of late that have proven that the USCIS online case status to be inaccurate and is inconsistent with the status which L1 and L2 reps have. This seems to be only affecting I-130's and not for cases like I-765, I-131, N-400, or I-485 from my experience.


For both of the I-130 cases for my in-laws, we received Notice of Action of approval by mail stating both petitions were Approved on August 9. I have also verified with an L1 and L2 call center rep that the cases were indeed approved. However the USCIS online case tracker status today still shows it is still pending adjudication and the status has not been changed since January after the NOA1 receipt date.


The same thing is also true of one of my other parent's case I-130 case status. We received the Notice of Action of approval by mail on August 26 and the approval has also been validated by an L1 and L2 call center rep. What's odd is that I had re-sent the service center (Texas service center thru email) evidence supporting an expedite service request I opened on August 26 not knowing it was already approved behind the scenes. The online status changed on August 28- two days after receiving the paper NOA2 approval letters- that they have accepted my expedite documentation and are working on processing the adjudication.


I mean how in the world can one start processing an adjudication when the case was already approved 2 days ago???


Anyone want to share similar discrepancies they have seen as well?


Edited by ultrasoul

I-130 JOURNEY FOR FATHER (2019, Immediate Relative of USC IR-5)

01/18/19 NOA1 Texas Service Center received I-130

08/02/19 Called USCIS to expedite I-130 after 196 days pending

08/03/19 Emailed Texas Service Center with requested evidence for I-130

08/06/19 Expedite approved by Texas Service Center

08/26/19: NOA2 of I-130 Approval
TBD: USCIS sent petition file to NVC


I-130/ I-485 JOURNEY FOR MOTHER (2019, Immediate Relative of USC IR-5)

01/18/19 NOA1 Texas Service Center received I-130
06/17/19: Mailed I-485 package adjustment of status (filing with I-131, and I-765) from B2 Visa via 2 day Priority Mail

06/19/19: USPS delivered I-485 package to lockbox
06/24/19: Credit card charged

06/25/19: USCIS mails out NOA1 with receipt numbers (assigned to MSC National Benefits center)
07/02/19: Received NOA1 from USPS

07/05/19:  USCIS mailsout biometrics appointment notice with appointment date 07/24/19

07/11/19: Received biometrics notice letter from USPS
07/12/19: Walk-in biometrics completed

07/18/19: Called USCIS to expedite EAD

07/26/19: Received mailed USCIS instructions on where to fax expedite evidence from USPS 

07/27/19: Faxed requested evidence for EAD expedite
07/31/19: USCIS approves EAD I-765 and Advanced Parole I-131

08/02/19: USCIS mails out combo EAD/ AP card

08/07/19: Received combo EAD/ AP card via USPS Priority Mail

08/08/19: I-486 Case is Ready to Be Scheduled for An Interview.
08/26/19: NOA2 of I-130 Approval by Texas Service Center

TBD: Waiting for Greer SC FO to schedule I-485 interview.

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Moved from IR-1/CR-1 Process & Procedures to USCIS Service Centers forum; topic is about the case status update feature of the USCIS website which is applicable to multiple processes.

Our journey:


September 2007: Met online via social networking site (MySpace); began exchanging messages.
March 26, 2009: We become a couple!
September 10, 2009: Arrived for first meeting in-person!
June 17, 2010: Arrived for second in-person meeting and start of travel together to other areas of China!
June 21, 2010: Engaged!!!
September 1, 2010: Switched course from K1 to CR-1
December 8, 2010: Wedding date set; it will be on February 18, 2011!
February 9, 2011: Depart for China
February 11, 2011: Registered for marriage in Wuhan, officially married!!!
February 18, 2011: Wedding ceremony in Shiyan!!!
April 22, 2011: Mailed I-130 to Chicago
April 28, 2011: Received NOA1 via text/email, file routed to CSC (priority date April 25th)
April 29, 2011: Updated
May 3, 2011: Received NOA1 hardcopy in mail
July 26, 2011: Received NOA2 via text/email!!!
July 30, 2011: Received NOA2 hardcopy in mail
August 8, 2011: NVC received file
September 1, 2011: NVC case number assigned
September 2, 2011: AOS invoice received, OPTIN email for EP sent
September 7, 2011: Paid AOS bill (payment portal showed PAID on September 9, 2011)
September 8, 2011: OPTIN email accepted, GZO number assigned
September 10, 2011: Emailed AOS package
September 12, 2011: IV bill invoiced
September 13, 2011: Paid IV bill (payment portal showed PAID on September 14, 2011)
September 14, 2011: Emailed IV package
October 3, 2011: Emailed checklist response (checklist generated due to typo on Form DS-230)
October 6, 2011: Case complete at NVC
November 10, 2011: Interview - APPROVED!!!
December 7, 2011: POE - Sea-Tac Airport

September 17, 2013: Mailed I-751 to CSC

September 23, 2013: Received NOA1 in mail (receipt date September 19th)

October 16, 2013: Biometrics Appointment

January 28, 2014: Production of new Green Card ordered

February 3, 2014: New Green Card received; done with USCIS until fall of 2023*


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