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Hello,

For the last two weeks I have been trying to fill DS-160 online form for nonimmigrant visa application. My work keeps getting interrupted, incessantly and out of the blue, with the "session has timed out". I don't know what is causing it. I have all the information necessary at hand to fill the document and so I am not inactive for more than 10 seconds at a time. I have tried using different browsers but to no avail. I hardly ever have "session has timed out" happen to me, but when it does it is once in a blue moon. It is really frustrating! In this case it is happening every minute or so. I can't even reload the saved ones without the "session has timed out" stabbing me in the heart. I would appreciate any help, any suggestion, and ideas from anyone. Really...any!

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Thread is moved from Site Discussion to the Embassy/Consulate forum -- topic involves a Dept. of State form.


06-04-2007 = TSC stamps postal return-receipt for I-129f.

06-11-2007 = NOA1 date (unknown to me).

07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1?

09-25-2007 = Touch (first-ever).

09-28-2007 = NOA1, 23 days after their 45-day promise to send it (grrrr).

10-20 & 11-14-2007 = Phoned ImmOffs; "still pending."

12-11-2007 = 180 days; file is "between workstations, may be early Jan."; touches 12/11 & 12/12.

12-18-2007 = Call; file is with Division 9 ofcr. (bckgrnd check); e-prompt to shake it; touch.

12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07.

01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08.

01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08.

04-29-2008 = Fiancee's 4-min. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! Second interview! Bring your fiance!").

05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter.

05-06-2008 = Better $12 call to English-speaker; "joint" interview date 6/30/08 (my selection).

06-30-2008 = Stokes Interrogations w/Ecuadorian (not USC); "wait 2 weeks; we'll mail her."

07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him.

08-07-08 = E-mail from consulate, promising to issue visa "as soon as we get her passport" (on 8/12, per DHL).

08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!).

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21 minutes ago, hfjabre said:

I can't even reload the saved ones without the "session has timed out" stabbing me in the heart. I would appreciate any help, any suggestion, and ideas from anyone. Really...any!

It sounds like you are being forced to re-enter all the information on each attempt. I don't understand that. I was able to maintain a draft DS-160 for months, updating it until my fiancee was ready to submit the application from her country. But it is the case that CEAC has periods of instability. Between State and DHS, I'm not sure has the worst IT systems I've experienced.

 

I am wondering if it might be an issue with your network set up, namely Network Address Translation. Can you try from other locations?

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Mike E, first of all thanks for taking the time to try to help. By "another location" do you mean from a different network? If so, I haven't. I have thought about it but the sensitive nature of the information to be entered in the form discourages me.

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On 5/11/2019 at 10:45 PM, hfjabre said:

Mike E, first of all thanks for taking the time to try to help. By "another location" do you mean from a different network? If so, I haven't. I have thought about it but the sensitive nature of the information to be entered in the form discourages me.

Yes I mean a different network.

 

The information is encrypted end to end with Transport Layer Security. There is a remote chance your information will be compromised.

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