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Logan & Eli

Social Security Card

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My wife arrived to the US 4 weeks ago. When we filled out the DS-260 form, we marked that she needs a Social Security Number and a Social Security Card. We still have not received any sort of documentation regarding the SSN, and I'm beginning to get worried. On the Social Security website, it says that if it doesn't arrive in 3 weeks, to contact them. I called the listed number and the guy on the line told me to contact my local SS Office. I called my local office, explained our situation, and they said that my wife needs to come in and fill out an application. I then reviewed the SS website and it specifically says that if you marked the information in the DS-260, "you do not need to fill out a special application or go to a Social Security office to get an SSN".

 

I'm getting conflicting information from these two different offices for the same branch, and the website associated, and I'm not really sure what my next steps should be. Any help is greatly appreciated as we are ready to get her SSN and get bank accounts, drivers licenses, etc. 

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3 minutes ago, Logan & Eli said:

My wife arrived to the US 4 weeks ago. When we filled out the DS-260 form, we marked that she needs a Social Security Number and a Social Security Card. We still have not received any sort of documentation regarding the SSN, and I'm beginning to get worried. On the Social Security website, it says that if it doesn't arrive in 3 weeks, to contact them. I called the listed number and the guy on the line told me to contact my local SS Office. I called my local office, explained our situation, and they said that my wife needs to come in and fill out an application. I then reviewed the SS website and it specifically says that if you marked the information in the DS-260, "you do not need to fill out a special application or go to a Social Security office to get an SSN".

 

I'm getting conflicting information from these two different offices for the same branch, and the website associated, and I'm not really sure what my next steps should be. Any help is greatly appreciated as we are ready to get her SSN and get bank accounts, drivers licenses, etc. 

Seems about 50/50 chance of the card arriving for those who requested it on the DS260 .. Head into  the SSA office and get it taken care of ! 

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38 minutes ago, Logan & Eli said:

My wife arrived to the US 4 weeks ago. When we filled out the DS-260 form, we marked that she needs a Social Security Number and a Social Security Card. We still have not received any sort of documentation regarding the SSN, and I'm beginning to get worried. On the Social Security website, it says that if it doesn't arrive in 3 weeks, to contact them. I called the listed number and the guy on the line told me to contact my local SS Office. I called my local office, explained our situation, and they said that my wife needs to come in and fill out an application. I then reviewed the SS website and it specifically says that if you marked the information in the DS-260, "you do not need to fill out a special application or go to a Social Security office to get an SSN".

 

I'm getting conflicting information from these two different offices for the same branch, and the website associated, and I'm not really sure what my next steps should be. Any help is greatly appreciated as we are ready to get her SSN and get bank accounts, drivers licenses, etc. 

The guy at my local office told me that 4 weeks is the absolute earliest he's seen. Usually it's 4-7 weeks. My mom came last November and her SS card came right around 4 weeks, and they said that was fast. You can go to the local office to ask, and they should be able to tell you if a number has been issued yet. We went in around 4 weeks, and the guy checked the computer and said her case was just processed that morning and a number was just literally issued several hours before. He wrote down what the number was for my mom. The actual card arrived few days later. 

 

As others mentioned, there have been cases where even if you ticked the box in the DS-260, the card was not issued automatically. Sometimes, there is a name spelling mismatch somewhere between all the agencies (the NVC, the Consulate, the CBP, USCIS, SSA, ...) and they won't issue. Other cases just fell through the cracks (must be very big cracks). Those you will have to go to the local office in person to apply. 

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Update -- 

23 hours ago, treppenwitz said:

She should go in-person to your local SSA office. She can also take a ready SS-5 form: https://www.ssa.gov/forms/ss-5.pdf

We downloaded the form and filled it out and took a trip to the office. They looked up her information and said that there still has not been a request to process a SSN for my wife. We gave them the application, he gave us a receipt and said that it would arrive in 1-2 weeks. 

 

Thank you all for your help and responses. As always, I'm incredibly grateful for the help this site has given me and my wife :)

 

Now we just have to wait for a GC. Hopefully  that will arrive before we have to remove her conditions haha

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