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carlinhoswave

CEAC UPLOAD DOCUMENTS PROBLEM - NVC WEBSITE DIFFICULT TO UPLOAD DOCUMENTS

By carlinhoswave in National Visa Center (Dept of State)

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Da&De Collaborator

Da&De   23

Posted
Filed: AOS (pnd) Country: Belarus
 Timeline
Posted
2 hours ago, Mark Waugh said:
Please correct the following error(s):
  • Select FORM I-864 AFFIDAVIT OF SUPPORT: Webservice unable to scan file.

 

Please help me I am stressed out trying from last 2 days. same error.

I'm in the same boat

 

have been trying for the whole day today for two different applicants. 
I'm assuming they're facing some technical problems, I guess our best bet is to wait and try once every now and then to upload docs. 

AOS EAD

5/5/2016 - sent docs to Chicago, AGAIN (i-485, i-130, i-765, i-864) [Day 0] 5/16/2016 - NOA [Day 11]

5/6/2016 - delivered and signed up for by R Mercado [Day 1] 7/20/2016 - called to submit a service request for my EAD. [Day 76]
5/12/2016 - checks cashed [Day 7] 7/28/2016 - case numbers for i-130 and i-765 started working to say case was received on May 6 [Day 84]

5/16/2016 - got 3 NOAs in the mail, dated May 12, priority date is 7/29/2016 - case status of I-765 is "New Card Is Being Produced", later in the evening - "Case Was Approved" [Day 85]

May 6 (haven't received any emails or texts) [Day 11] 8/1/2016 - received answer for the service request "your case is under review" [Day 89]

6/10/2016 - got biometrics letter in the mail, notice date is June 4, 2016, which 8/1/2016 - received answer for the service request "your case is under review" [Day 89]

is day 30 from when they picked up the package [Day 36] 8/2/2016 - case status of I-765 is "The Card was Mailed to you" [Day 90]

6/21/2016 - Biometrics walk-in in Philadelphia [Day 47] 8/4/2016 - received I-797 Notice of Action for approved I-765 [Day 92]

6/22/2016 - Scheduled Biometrics Appointment [Day 48] 8/5/2016 - EAD in mail [Day 93]

6/30/2016 - online case status started working "case is ready to be scheduled

for the interview" [Day 56]

8/9/2016 - Interview is Scheduled [Day 97]

9/14/2016 - Interview Day [Day 133]

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H & MH Newbie

H & MH   1

Posted
Filed: IR-1/CR-1 Visa Country: Pakistan
 Timeline
Posted

I have been having this same issue all day. 

  • Affidavit of Support Document (I864A): Webservice unable to scan file.
I ensured that all my documents are under 2MB. I compressed the 864EZ to less than 0.5MB and am still getting the same error. I have tried using various browsers as well as my phone to try and upload. I even scanned it in with different resolutions and still getting the same error. 
 
Very frustrating. I thought the hard part would have been to get all of the documents ready and organized. Never thought there would be this much issue in uploading. 
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Da&De Collaborator

Da&De   23

Posted
Filed: AOS (pnd) Country: Belarus
 Timeline
Posted

Guys I just tried again and it worked, so maybe you will be able to upload docs as well

AOS EAD

5/5/2016 - sent docs to Chicago, AGAIN (i-485, i-130, i-765, i-864) [Day 0] 5/16/2016 - NOA [Day 11]

5/6/2016 - delivered and signed up for by R Mercado [Day 1] 7/20/2016 - called to submit a service request for my EAD. [Day 76]
5/12/2016 - checks cashed [Day 7] 7/28/2016 - case numbers for i-130 and i-765 started working to say case was received on May 6 [Day 84]

5/16/2016 - got 3 NOAs in the mail, dated May 12, priority date is 7/29/2016 - case status of I-765 is "New Card Is Being Produced", later in the evening - "Case Was Approved" [Day 85]

May 6 (haven't received any emails or texts) [Day 11] 8/1/2016 - received answer for the service request "your case is under review" [Day 89]

6/10/2016 - got biometrics letter in the mail, notice date is June 4, 2016, which 8/1/2016 - received answer for the service request "your case is under review" [Day 89]

is day 30 from when they picked up the package [Day 36] 8/2/2016 - case status of I-765 is "The Card was Mailed to you" [Day 90]

6/21/2016 - Biometrics walk-in in Philadelphia [Day 47] 8/4/2016 - received I-797 Notice of Action for approved I-765 [Day 92]

6/22/2016 - Scheduled Biometrics Appointment [Day 48] 8/5/2016 - EAD in mail [Day 93]

6/30/2016 - online case status started working "case is ready to be scheduled

for the interview" [Day 56]

8/9/2016 - Interview is Scheduled [Day 97]

9/14/2016 - Interview Day [Day 133]

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H & MH Newbie

H & MH   1

Posted
Filed: IR-1/CR-1 Visa Country: Pakistan
 Timeline
Posted
28 minutes ago, Da&De said:

Guys I just tried again and it worked, so maybe you will be able to upload docs as well

I just tried as well. Was able to upload a few but same error starting showing up again. I guess I will try a bit later. Thank you!

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maligayang pasko Newbie

maligayang pasko   5

Posted
Filed: F-2A Visa Country: Philippines
 Timeline
Posted

hi everybody, just uploaded mine now a few hiccups but working. I suggest to go incognito and do not stay too long on the page, as soon as the same error Webservice unable to scan file occurs, do sign out and sign in again, then it should be fine. If error persists just do sign in/ sign out from your CEAC account and upload. Just be patient and it will be sorted out as it did with mine now of course while doing so I was praying too. God bless you all with your uploading. 

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