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Returned Mail for USCIS - So confused, please help with this email...?

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Hello everyone,

I am a January Filer with TSC the k1 visa. I NEVER received our NOA1 in the mail. I had called USCIS many times and finally last month got a call back to check my address. They confirmed that the address I gave is the same as I stated. They told me not to bother worrying about the NOA1 but to just print of a page from USCIS case status and think of that as our "receipt". They stated nothing was ever returned to them by USPS.

Then today...I got the following email. I called them regarding it and they took down my address AGAIN and stated that it will be resent to me though they would not tell me what the paper was. I am guessing it's finally our NOA1 but I don't know. They also gave me a Reference Number to use when I call back in a month *IF* I never hear back from them.

Has anyone ever gotten a similar email regarding returned mail? I am curious...it states "Your Case Status: Card/ Document Production" This sounds great to me but I guess an NOA1 could be considered a document(?). I don't know. Any help would be much appreciated.

*** DO NOT RESPOND TO THIS E-MAIL ***

There has been a recent processing action taken on your case.

Receipt Number: SRCXXXXXXXXXX

Application Type: I129F, PETITION FOR FIANCE(E)

Your Case Status: Card/ Document Production

On May 18, 2015, the Post Office returned your new document for Receipt Number SRCXXXXXXXXXX, to us as undeliverable. We mailed your document to the address you gave us, but the Post Office could not deliver it. Please go to www.uscis.gov/e-request to request that we resend the document to you. If you move, go towww.uscis.gov/addresschange to give us your new mailing address.

This step applies to applications that result in an applicant receiving a card (such as a "green card") or other document (such as a naturalization certificate, employment authorization document, travel document, or advance parole). Applications will be in this step from the time the order to produce the card/document is given until the card/document is produced and mailed to the applicant. You can expect to receive your card/document within 30 days of the approval of your application. If you do not receive your document, please contact our National Customer Service Center at 1-800-375-5283.

  • Log-in to your myUSCIS account to view your case history and understand what you can expect to happen next on your case.
  • Current processing times can be found on the USCIS website at under Check Processing Times.

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Probably just NOA1, too soon to be NOA2. Hope you don't run into the same problem with NOA2. That's the document you actually need come AOS time.


My K1 timeline (4 months/NO expedites): http://www.visajourney.com/timeline/profile.php?cfl=0&id=163489

My AOS timeline (10 months):

08/16/2014 - Sent in AOS package

08/18/2014 - Delivered per USPS website

08/22/2014 - Text of receipt numbers received

08/27/2014 - NOA hard copies received (dated 08/19 and 08/21)

08/29/2014 - Notice date of Biometrics letter

09/11/2014 - Received Biometrics appointment letter

09/18/2014 - Biometrics completed at USCIS Raleigh, North Carolina

11/08/2014 - EAD / Travel Document approved and went to card production

11/19/2014 - Received EAD/AP combo card (dated 11/14/2014)

12/16/2014 - Received Notice of Potential Interview Waiver letter dated 12/11/14

06/24/2015 - AOS approved! Card picked up by USPS KY for delivery

06/26/2015 - Received green card by mail (Yay I can rest for 2 years!)

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We got the same for our NOA1, it was undeliverable by USPS and so they sent it back to USCIS. We updated my husband's address and requested another copy of the NOA1. You're gonna want the address to be working in case you get a checklist and for your NOA2.

Just double check the address again. And maybe a silly question but the name on the address you've given to USCIS, that name is also on the actual mailbox for that address?


Met online October 2010


Engaged December 31st 2011


heart.gifMarried May 14th 2013 heart.gif



USCIS Stage


September 8th 2014 - Filed I-130 with Nebraska Service Center


September 16th 2014 - NOA1 received


March 2nd 2015 - NOA2 received :dancing:



NVC Stage


March 28th 2015 - Choice of agent complete & AOS fee paid


April 17th 2015 - IV fee paid


May 1st 2015 - Sent in IV application


May 12th 2015 - Sent in AOS and IV documents


May 18th 2015 - Scan Date


June 18th 2015 - Checklist received


June 22nd 2015 - Checklist response sent to NVC


June 25th 2015 - Put for Supervisor Review


Sept 15th 2015 - Request help from Texas US Senator Cornyn and his team


Sept 23rd 2015 - Our case is moved from supervisor review to NVC's team for dealing with Senator requests


Nov 4th 2015 - CASE COMPLETE!!!! :dancing:



Embassy Stage


Dec 16th 2015 - Medical exam


Dec 21st 2015 - Interview


Dec 21st 2015 - 221(g) issued at interview for updated forms


Jan 13th 2016 - Mailed our reply to the 221(g) to the US Embassy, received and CEAC updated the next morning


Jan 20th 2016 - Embassy require more in-depth info on asset for i-864


Feb 1st 2016 - Sent more in-depth info on assets as requested. Received the next morning


Feb 16th 2016 - Visa has been issued :dancing: :dancing: :dancing: :dancing: :dancing:



In the US


April 5th 2016 - POE Newark. No questions asked.


April 14th 2016 - SSN received


May 10th 2016 - First day at my new job :dancing:


May 27th 2016 - Green Card received


June 7th 2016 - Got my Texas driver's license

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We got the same for our NOA1, it was undeliverable by USPS and so they sent it back to USCIS. We updated my husband's address and requested another copy of the NOA1. You're gonna want the address to be working in case you get a checklist and for your NOA2.

Just double check the address again. And maybe a silly question but the name on the address you've given to USCIS, that name is also on the actual mailbox for that address?

I have checked. I am thinking of writing my congressman just to check on the address thing if I don't happen to get anything in the mail soon.

Our mailboxes don't have names on them just numbers.

Maybe I'll put a bit fat sticker in my mail box after this though. Sheesh it took 4 months for the letter to get returned.


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Hello there. I know this is an old post but just in case someone experiences the same situation, I would like to add what I went through.

We are filing for AOS through marriage and I also had problems getting the mail in my name (i am the applicant). First notices came through because it was my husband's name on the letter and he has been living in the same address for over 30yrs. So the issue of not getting mail from the mailbox was not foreseen.

When I didnt receive my notices, I callled USCIS and made sure they have the correct address, and it was indeed correct.

After that, I thought everything was going to be ok but then the notices keeps on bouncing back to USCIS (as I monitored the status of my application through their website), good thing my lawyer was copied and I was able to get them but that did not make me feel good thinking that later on my EAD or GC might be returned.

So, the next thing that I did was go to the post office in-charge of our area. The manager informed me that since I'm a new resident in that address, I have to put a note in the "mailbox" that I am indeed living there.

So what I did was I made a note with my full name and taped it inside our mailbox so that the postman will see it. Good thing I did that because my EAD was delivered after 5 days and I was able to get it!

To note: for any applicant, it is best to indicate a note on your mailboxes with your full name. If you have a P.O. Box, you have to update the names of the persons who will be receiving mail from that P.O.box as well.

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