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online appointment unsuccessful

By team ali+jc in US Embassy and Consulate Discussion

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team ali+jc Apprentice

team ali+jc   1

Posted
Filed: K-1 Visa Country: Philippines
 Timeline
Posted

Hi everyone!

So, me and my fiancé decided to book the appointment online because we have been inquiring at the US embassy call center and they are not as helpful as we imagined. I have made and account without any issues but when I entered the details of my documents, It said that the account already exists and that I can't do the scheduling...

I did conclude that our friends from the US embassy call center made a profile online without us knowing...because we gave them the information of the passport and the MNL#... any suggestions as to what we will do? will we call? because I cannot make a new account online for the reason that I will be putting the same information..

Thank you everyone! your opinion is much appreciated! idea9dv.gif

clairegie Proficient

clairegie   265

Posted
Filed: Citizen (pnd) Country: Philippines
 Timeline
Posted (edited)

When you called the embassy, did you provide your email address? If so, click on Forgot Your Password, fill in the email you gave them, then check your mail if you were given a temporary password. If that doesn't work, you need to go to http://www.travel.state.gov/about/contact/contact_4746.html and make a service request and explain the problem on the space provided.

Edited by iammrsregi

My timeline: http://www.visajourney.com/timeline/profile.php?cfl=0&id=163489

Hank_ Grand Master

Hank_   9,174

Posted
Filed: Other Country: Philippines
 Timeline
Posted

Hi everyone!

So, me and my fiancé decided to book the appointment online because we have been inquiring at the US embassy call center and they are not as helpful as we imagined. I have made and account without any issues but when I entered the details of my documents, It said that the account already exists and that I can't do the scheduling...

I did conclude that our friends from the US embassy call center made a profile online without us knowing...because we gave them the information of the passport and the MNL#... any suggestions as to what we will do? will we call? because I cannot make a new account online for the reason that I will be putting the same information..

Thank you everyone! your opinion is much appreciated! idea9dv.gif

I go with the other suggestion to try the forgot password, and like said if that doesn't work give a call to the embassy.

Have fun!!

Drop over to the Philippines forum

Hank

"Chance Favors The Prepared Mind"

 

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“LET’S GO BRANDON!”

TBoneTX Grand Master

TBoneTX   45,536

Posted
Filed: Citizen (apr) Country: Ecuador
 Timeline
Posted

*** Thread moved from K-1 Process forum to the Embassy/Consulate forum -- topic involves that phase. ***

06-04-2007 = TSC stamps postal return-receipt for I-129f.

06-11-2007 = NOA1 date (unknown to me).

07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1?

09-25-2007 = Touch (first-ever).

09-28-2007 = NOA1, 23 days after their 45-day promise to send it (grrrr).

10-20 & 11-14-2007 = Phoned ImmOffs; "still pending."

12-11-2007 = 180 days; file is "between workstations, may be early Jan."; touches 12/11 & 12/12.

12-18-2007 = Call; file is with Division 9 ofcr. (bckgrnd check); e-prompt to shake it; touch.

12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07.

01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08.

01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08.

04-29-2008 = Fiancee's 4-min. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! Second interview! Bring your fiance!").

05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter.

05-06-2008 = Better $12 call to English-speaker; "joint" interview date 6/30/08 (my selection).

06-30-2008 = Stokes Interrogations w/Ecuadorian (not USC); "wait 2 weeks; we'll mail her."

07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him.

08-07-08 = E-mail from consulate, promising to issue visa "as soon as we get her passport" (on 8/12, per DHL).

08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!).

 
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

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