Confused about my case!

[rawas 13]

with along difficulty because busy lines, i succed to speak to NVC representative man asking him about my case number , he said i d'ont have your case , i was trying to understand wich case he means case number or the whole case file from uscis ! he said twice " i d'ont have your case man !! " i d'ont have you case man !! "bye"

this is crazy !

normally this is the way how they help and assist collers?

Or i d'ont understand like it should ?

we got approved more than 22 days ago?

good luck to everybody

Edited April 3, 2013 by sabiine

[Mariana2012 89]

I think they refer to the uscis.gov/ site when they look for your case. It is public info and you can check it yourself. If it not updated online that means the person on the phone can't check your status. That doesn't mean much though since the site is not updated correctly.

Edited April 3, 2013 by Mariana2012

[Inky 1,111]

with along difficulty because busy lines, i succed to speak to NVC representative man asking him about my case number , he said i d'ont have your case , i was trying to understand wich case he means case number or the whole case file from uscis ! he said twice " i d'ont have your case man !! " i d'ont have you case man !! "bye"

this is crazy !

normally this is the way how they help and assist collers?

Or i d'ont understand like it should ?

we got approved more than 22 days ago?

good luck to everybody

Try calling DOS instead. You can find their contact number on the dept of state website in the contact us section. They can usually give you more/better information.

[rawas 13]

I think they refer to the uscis.gov/ site when they look for your case. It is public info and you can check it yourself. If it not updated online that means the person on the phone can't check your status. That doesn't mean much though since the site is not updated correctly.

we got approval notice 22 days ago, we called USCIS as soon as we got approved asking them about our case status and why it's still in initial review they said they have not yet update the site and the hard copy approval notice is enough for us to know we are approved

may be our case status will remain initial review forever

i was just wondering what he meant by he d'ont have our case ?

he meant they have not yet receive our application from USCIS?

Edited April 3, 2013 by sabiine

[rawas 13]

Try calling DOS instead. You can find their contact number on the dept of state website in the contact us section. They can usually give you more/better information.

we called USCIS 1 week ago, they said they sent the approved application to NVC that's why i was wondering what this man he meant by he d'ont have my case

[rawas 13]

is this normal?

what should i do now?

call USCIS again ?

or NVC ?

[dailypattern 0]

with along difficulty because busy lines, i succed to speak to NVC representative man asking him about my case number , he said i d'ont have your case , i was trying to understand wich case he means case number or the whole case file from uscis ! he said twice " i d'ont have your case man !! " i d'ont have you case man !! "bye"

this is crazy !

normally this is the way how they help and assist collers?

Or i d'ont understand like it should ?

we got approved more than 22 days ago?

good luck to everybody

Hi,

It usually takes a few days to a few weeks for NVC to receive your case from USCIS and log it into their computer system. The same happened to me (this is normal). My case was approved by USCIS and it took exactly 2 weeks for NVC to log it into their computer system. I called one time everyday and finally on the 15th day, the rep told me: "we just logged in your case yesterday, give us a few more days to send you the AOS Bill" and then 2 days later, I received an emailed AOS Bill and emailed copies of what was sent to my husband. I think it really helps if you sign up for email notification with NVC, you'll get things sooner than waiting for them to come in the mail.

Good Luck - you are on your way!

Edited April 3, 2013 by dailypattern

[rawas 13]

Hi,

It usually takes a few days to a few weeks for NVC to receive your case from USCIS and log it into their computer system. The same happened to me (this is normal). My case was approved by USCIS and it took exactly 2 weeks for NVC to log it into their computer system. I called one time everyday and finally on the 15th day, the rep told me: "we just logged in your case yesterday, give us a few more days to send you the AOS Bill" and then 2 days later, I received an emailed AOS Bill and emailed copies of what was sent to my husband. I think it really helps if you sign up for email notification with NVC, you'll get things sooner than waiting for them to come in the mail.

Good Luck - you are on your way!

how to sign up for email notification with NVC?

i'll give them the email addresses (once we have a case number), ALL correspondence from NVC will be sent through email , and we will email ds-3032

by this way i'll sign up for email notification with NVC ?

Edited April 3, 2013 by sabiine

[dailypattern 0]

how to sign up for email notification with NVC?

i'll give them the email addresses (once we have a case number), ALL correspondence from NVC will be sent through email , and we will email ds-3032

by this way i'll sign up for email notification with NVC ?

Hello again,

If you did not sign up for Email Notification with your I-130/I-129F application, you will have to wait for NVC to get you a case number, before you can give them your email address. I signed up for email notification along with my I-130 application, so, USCIS forwarded my email address along with my approved case to NVC.

Use your USCIS receipt number everyday when you call NVC. They can use that number to locate your NVC case number (if it has been generated) and then, ask the rep to give you your NVC case number (that's what I did).

Yes, you can email the ds-3032, that is what we did. Be prepared, that takes awhile for NVC to log also. We sent our ds-3032 9 days ago and NVC still has not entered it onto our case. The rep let me know that once it is entered, they will email me the IV Bill and it too can be paid online.

Unfortunately, patience is the name of this game!

Good luck!

[rawas 13]

Hello again,

If you did not sign up for Email Notification with your I-130/I-129F application, you will have to wait for NVC to get you a case number, before you can give them your email address. I signed up for email notification along with my I-130 application, so, USCIS forwarded my email address along with my approved case to NVC.

Use your USCIS receipt number everyday when you call NVC. They can use that number to locate your NVC case number (if it has been generated) and then, ask the rep to give you your NVC case number (that's what I did).

Yes, you can email the ds-3032, that is what we did. Be prepared, that takes awhile for NVC to log also. We sent our ds-3032 9 days ago and NVC still has not entered it onto our case. The rep let me know that once it is entered, they will email me the IV Bill and it too can be paid online.

Unfortunately, patience is the name of this game!

Good luck!

if you mean notification of application /petition acceptance yes we submittd it with i-130package that's why we got notified by (text/email/.... we are approved ,

In NVC we will follow new steps, hopefuly we will get our case number soon, i'll just call more NVC and may be i'll call USCIS again to find out when (date) they sent our case to NVC

each stage has new difficulties

I really appreciate all your help and suggestions

[Inky 1,111]

is this normal?

what should i do now?

call USCIS again ?

or NVC ?

No I said call dept of state not USCIS not NVC. The deportment of state visa inquires line. http://contact-us.state.gov/app/answers/list

[rawas 13]

No I said call dept of state not USCIS not NVC. The deportment of state visa inquires line. http://contact-us.state.gov/app/answers/list

ah i thought you said call department of state homeland security uscis or national visa center

is this the number correct?

Visa Information:

202-663-1225

What is the relationship between USCIS and NVC and this department of state ? by the way i'm the beneficiary

Edited April 3, 2013 by sabiine

[dwheels76 5,468]

with along difficulty because busy lines, i succed to speak to NVC representative man asking him about my case number , he said i d'ont have your case , i was trying to understand wich case he means case number or the whole case file from uscis ! he said twice " i d'ont have your case man !! " i d'ont have you case man !! "bye"

this is crazy !

normally this is the way how they help and assist collers?

Or i d'ont understand like it should ?

we got approved more than 22 days ago?

good luck to everybody

Don't be confused its just not there yet. If you come on over to the NVC filers thread you will see person after person waiting asking. It's taking 4 to 6 weeks (some more than 2 months) for their cases to get to NVC.

The operator saying they don't have your case well its not either logged yet or in the system. But you do have to be diligent and call NVC and followup some cases have just gone all over the place.

I recommend you join the NVC filers thread read Post #1 and Post #2. And you have to just wait neither NVC or USCIS will do anything until you hit the 30 day mark.

[Inky 1,111]

ah i thought you said call department of state homeland security uscis or national visa center

is this the number correct?

Visa Information:

202-663-1225

What is the relationship between USCIS and NVC and this department of state ? by the way i'm the beneficiary

Yes thats the correct number to call. DOS oversees everyone else.

[rawas 13]

Don't be confused its just not there yet. If you come on over to the NVC filers thread you will see person after person waiting asking. It's taking 4 to 6 weeks (some more than 2 months) for their cases to get to NVC.

The operator saying they don't have your case well its not either logged yet or in the system. But you do have to be diligent and call NVC and followup some cases have just gone all over the place.

I recommend you join the NVC filers thread read Post #1 and Post #2. And you have to just wait neither NVC or USCIS will do anything until you hit the 30 day mark.

thank you for your answer but i really wonder where is the case now i know USCIS they sent it to NVC but what makes me wonder more is the case status wich is still in initial review if the opertor just refer to the website thy will never give any case number i guess,it's been 3 weeks since we got approved , i know we may wait more