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ddnpinky

Case Status/USCIS Website problems

By ddnpinky in K-1 Fiance(e) Visa Process & Procedures

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ddnpinky Enthusiast

ddnpinky   4

Posted
Filed: K-1 Visa Country: Philippines
 Timeline
Posted

Hi All,

Has anyone else been unable to get a Case Status using there reciept number from the USCIS website?

We got our NOA1 on 1-12-2012. Since that time we have been trying to get a case status update, but all we get is (•Your case can not be found at this time in My Case Status. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1.800.375.5283.

Does this mean they have lost or misplaced our K-1 petition?

We called in and a service request was processed. This is the email response we got back.

(The status of this service request is:

We received your petition on January 10, 2012. There is a problem with case status availability on our website. This problem will be corrected shortly.

Our review indicates that this case is actually within our current processing time. We are currently processing cases filed in September 2011. If you do not receive a decision or notice of other action within our current processing time, check our website for an update or call customer service at the number provided below.

If you have any further questions, please call the National Customer Service Center at 1-800-375-5283.)

We do not want our petition to get lost or misplaced. Your response and advise will be very much appreciated on this issue..

01/09/2012 - Sent to TSC

01/10/2012 - Received by TSC, transferred to VSC

01/13/2012 - check cleared bank and email from USCIS

01/17/2012 - NOA from VSC Receipt # notice no case #

DaveE Community Regular

DaveE   178

Posted
Filed: Citizen (apr) Country: Philippines
 Timeline
Posted

They said they have it and it is within normal processing time. All you can do it wait. A bit of advice, if you are depending upon the on-line case status you may be sorely disappointed. In our case it was never accurate, and often weeks behind what was really happening. We had our NOA-2 in hand and the website still said initial processing.

ddnpinky Enthusiast

ddnpinky   4

Posted
Filed: K-1 Visa Country: Philippines
 Timeline
  • Author
Posted

Thanks. But it worries us, because we seem to be the only one.

We will not rely on it. However, if this turns out to be a problem learing from other VJer's experences & responses. We want to try and solve it now to prevent it from slowing our process. We are open to everyone's comments and advise.

01/09/2012 - Sent to TSC

01/10/2012 - Received by TSC, transferred to VSC

01/13/2012 - check cleared bank and email from USCIS

01/17/2012 - NOA from VSC Receipt # notice no case #

Inky Grand Master

Inky   1,111

Posted
Filed: Citizen (apr) Country: Canada
 Timeline
Posted

Thanks. But it worries us, because we seem to be the only one.

We will not rely on it. However, if this turns out to be a problem learing from other VJer's experences & responses. We want to try and solve it now to prevent it from slowing our process. We are open to everyone's comments and advise.

Not seeing your case status online has nothing to do with slowing the process or anything.

You are not the only person there are TONS of people who cannot view their case status online. Viewing it online is not even reliable and you are worrying and upset over this for no reason at all.

-------------------------------------------- as1cE-a0g410010MjgybHN8MDA5Njk4c3xNYXJyaWVkIGZvcg.gif

Your I-129f was approved in 5 days from your NOA1 date.

Your interview took 67 days from your I-129F NOA1 date.

AOS was approved in 2 months and 8 days without interview.

ROC was approved in 3 months and 2 days without interview.

I am a Citizen of the United States of America. 04/16/13

shawnandaileen Contributor

shawnandaileen   1

Posted
Filed: K-1 Visa Country: Philippines
 Timeline
Posted

Hi All,

Has anyone else been unable to get a Case Status using there reciept number from the USCIS website?

We got our NOA1 on 1-12-2012. Since that time we have been trying to get a case status update, but all we get is (•Your case can not be found at this time in My Case Status. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1.800.375.5283.

We filed in Oct and our case had the same response, until one day out of the blue I checked it and it said we were approved and the NOA 2 was sent out. I went thru the same worries and even called the USCIS who confirmed it was delivered and the website doesnt always show all the cases. Hang in there you will notice :) good luck on your journey

L+T Rising Star

L+T   71

Posted
Filed: K-1 Visa Country: Ukraine
 Timeline
Posted

Hi All,

Has anyone else been unable to get a Case Status using there reciept number from the USCIS website?

We got our NOA1 on 1-12-2012. Since that time we have been trying to get a case status update, but all we get is (•Your case can not be found at this time in My Case Status. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1.800.375.5283.

Does this mean they have lost or misplaced our K-1 petition?

We called in and a service request was processed. This is the email response we got back.

(The status of this service request is:

We received your petition on January 10, 2012. There is a problem with case status availability on our website. This problem will be corrected shortly.

Our review indicates that this case is actually within our current processing time. We are currently processing cases filed in September 2011. If you do not receive a decision or notice of other action within our current processing time, check our website for an update or call customer service at the number provided below.

If you have any further questions, please call the National Customer Service Center at 1-800-375-5283.)

We do not want our petition to get lost or misplaced. Your response and advise will be very much appreciated on this issue..

No worries, same here... I called after 1 week and they said software glitch and they put in request to get me fixed... So i asked if i cannot see in 2 weeks should i call back... and they said call back in a month... so a month later i call back and another person said it does not work, but my case is in the system and is does not slow down processing just because i cannot see it. I asked if there were any outstanding issues with the case and she said no, they take 5-6 months processing. (though the first call she said 5 months you should hear from us in april... which would have been 4 months)... who knows...??? just a waiting game.

feli114 Proficient

feli114   65

Posted
Filed: Citizen (pnd) Country: Nigeria
 Timeline
Posted

When you get to 5 months and no response, then you start to worry. I'm on FRANTIC right now. I'm stuck in background checks. Its all about patience

08/01/12-Married08/17/12-Applied for Social Security Card09/23/12-Husband received his Social Security card!09/27/12-Filed AOS09/28/12-AOS package received10/01/12-Text message from USCIS10/03/12-Check cashed10/09/12-NOA1 for I485,I765,I131 AND Biometrics Appointment Letter10/24/12-Biometrics Appointment12/11/12-EAD and AP Approved-75 days12/14/12-EAD/AP Card Production ordered12/21/12-EAD/AP Card came in the mail06/22/13-Green Card Approved06/27/13-Greed Card Production Ordered06/29/13-Green Card came in the mail<p>

04/09/15-Mailed ROC

04/10/2015-Package received

04/14/2015-Check cashed

06/02/2015-Called Service Center (still no NOA1) Service request found out wrong address on paperwork! :(

06/03/2015-Called to get address updated Ar11 online add change didnt work-got infopass for June 10th

06/10/2015-Went to info pass appt. Hubby got a 1yr. Extension stamp in his passport and biometrics done

08/12/2015-ROC Approved. Got letter in the mail.

08/29/2015-received new card in the mail.

 
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

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