MY CASE STATUS = Temprorarily Unavailable-Please Read

[brian_n_phuong 193]

Case Status and Other Customer Relationship Information System Sites Unavailable Dec. 2nd - Dec. 5

USCIS will conduct system maintenance from Friday, December 2nd at 7pm (EST) until Monday, December 5th at 9am (EST).

During this time, the following on-line tools will be unavailable:

• Check My Case Status
• Sign-Up for Case Status
• Check Processing Times
• Change of Address Online
• Civil Surgeon Locator
• e-Request
• Office Locator

[Dan & Jenni 457]

hope they update my case status to "approved" while there at it

[Kathryn41 3,205]

Thread has been moved from K-1 to USCIS Service Centers forum as a more appropriate location for this thread. Multiple other postings have been removed. It is not necessary to post the same information in more than one place.

[KimberlyAhmed 28]

Please please please update me status before it goes down for maintenace. Wouldn't be nice come December 6 if we looked and got the best surprise that whatever you are waiting for (in my case NOA2 for K-1 visa) was your status!

[brian_n_phuong 193]

Multiple other postings have been removed. It is not necessary to post the same information in more than one place.

Sorry, I was just trying to help other members, most of whom dont read ever the USCIS forum.

[avalon0602 0]

tks for the information, hope after their system maintenance, we can find our case status in their system, we got NOA1 at the beginning of Aug., VSC, but till now we still cannot track our case status online, my fiance called 8003755283 two times, each time they told him everything is ok, and we'll get our approval on Dec. or Jan., , we'll see

[brian_n_phuong 193]

tks for the information, hope after their system maintenance, we can find our case status in their system, we got NOA1 at the beginning of Aug., VSC, but till now we still cannot track our case status online, my fiance called 8003755283 two times, each time they told him everything is ok, and we'll get our approval on Dec. or Jan., , we'll see

I would registering for an account unless you have already done so. It could also be a browser or firewall issue with the javascript that returns the case information. Is it coming back with an error, or is it saying it can't find your case?

[avalon0602 0]

I would registering for an account unless you have already done so. It could also be a browser or firewall issue with the javascript that returns the case information. Is it coming back with an error, or is it saying it can't find your case?

Yep, we've already registered an account, after input our case no., it shows "Your case can not be found at this time in My Case Status. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1.800.375.5283.", so my fiance called them twice, they told him it is their system's problem and let us wait, so maybe after their maintenance we can check our case status,

[at long last 58]

Here's hoping then it will come back to life with lots of good news for us...lol

thanks

Terri

[brian_n_phuong 193]

I doubt it will help. System Maintanance usualyy means upgrading servewrs, and/or updating network equipment. Database management (which owuld effect you) usually occurs off-line and doesnt requrie down time.

Sorry !

I dont mean to be rude, but have you doublechecked the A#?? Perhaps switching a zero and a "O" or a 1 with a I ?? I have made this mistake myself.

[E & S 1]

I doubt it will help. System Maintanance usualyy means upgrading servewrs, and/or updating network equipment. Database management (which owuld effect you) usually occurs off-line and doesnt requrie down time.

Sorry !

I dont mean to be rude, but have you doublechecked the A#?? Perhaps switching a zero and a "O" or a 1 with a I ?? I have made this mistake myself.

Well, as someone who suffers from the same problem with VSC, it's most likely not his entering of the number. I was recently told by an agent at the customer service number listed on the page that it "is not an uncommon problem for the Vermont Service Center. They frequently don't update the public facing system."

Enjoy,

Erik