Want to share with my experience in EAD expedite: from June 19th mail received, until July 20th case approved, and July 24th, approval notice received. God knows how stressful I was, hopefully ppl can benefit from my experience.
July 6th, biometrics appointment letter received, successfully walked in. then call USCIS to expedite.
Lesson learned: Have to complete biometrics before expedite
be sure to give EMAIL address, otherwise, they won't reply in email.
be sure to ask them repeat your statement (I used level 1 customer service who are usually nicer)
State that you job will be rescinded if you don't get approved
July 7th, morning, received an email requesting for documents, fax everything over in 3 hours.
Lesson Learned be patient about the fax line, could be busy for a couple hours.
Make sure your offer is phrased in a way that shows they will rescind the offer.
Combine all your bills and loans, better give a summary page
July 6th, contacted congressman's office, and fax it over all the documents at night
Lesson learned Maybe it's not a good idea to get congressman/senator involved in the first place, wait until you don't hear back for 3-5 days, since the officer may be repulsed by those authorities or the process could be slowed down by that.
You could contact congressman in the beginning and not use USCIS customer service, some ppl say it's faster
July 14th, contacted senator's office, email everything. contacted Ombudsman, got an reply and filled a online form.
July 15th, heard back from congressman's office that they agreed to expedite, but don't know when it will be approved....., emailed senator's and ombudsman to cancel requests.
July 17th, too desperate, fax a letter to the previous number, requesting to speed up process
Lesson learned It could be a good channel to directly communicate with the officer
July 20th, got both email/texts, saying card production/approval, I-131 is also approved :D finally!
Change of address
Moved on the July 11th, and found out that government mails don't get forwarded, filled online form AR11 for I485, 131, 765 on July 9th
Customers service were really rude when I called, keep asking me to wait.
July 9th ordered mail forwarding thru USPS
Lesson learned: this is a two-step process, you have to file AR 11 and then call customer service for a service request, if one level 2 won't do it for you, call again and get another one.
Some ppl say the best way is to schedule a infopass appointment to change it (never tried)
July 14th, submitted online address change for 3 forms
July 23rd, still not changed, (crazy), called customer service again, who ordered another service, and admin error referral
Lesson learned: Gotta start this process as early as possible!
Try using an office address or your friend's address if you plan to move, and not change your address during this process.
July 24/25, desperately waiting for approval notice, that I went back to the old apartment building, begging them to open mailbox for me and finally the little green letter is there!
Lesson learned: It will take USPS 2 weeks after you move before they start forwarding your mails, don't count on them, I have tons of mails that are still mailed to old address!
Thank you for all the help I've gained online and thru USCIS, congressman, and my old apartment building admin!
Fingers crossed that I will get my card soon! work start on Monday!