NO UPDATES!!!

[Tunisian_tunisia 13]

No update after my aos interview that i had in june 26 2017,i called uscis they said that i need to wait till jully 30 to call,but the officer told me that i'm gonna have an update by june 27 or june 28....dunno what to do 

anyone with a similar experience ??

[sweetadams 138]

19 minutes ago, Tunisian_tunisia said:

No update after my aos interview that i had in june 26 2017,i called uscis they said that i need to wait till jully 30 to call,but the officer told me that i'm gonna have an update by june 27 or june 28....dunno what to do 

anyone with a similar experience ??

Did you speak with a Tier 2 officer?

[TBoneTX 43,058]

Thread is moved from the main AOS/Family-Based forum to the Case Progress subforum.

[Eric-Pris 1,602]

You need to call CIS back and ask for "Tier 2 immigration official".  They will be able to look at your case and give you more info.  The people who answer the phones are robots who read off the screen, not much different that if you went to uscis.gov.

 

[sweetadams 138]

2 minutes ago, Eric-Pris said:

You need to call CIS back and ask for "Tier 2 immigration official".  They will be able to look at your case and give you more info.  The people who answer the phones are robots who read off the screen, not much different that if you went to uscis.gov.

 

Exactly my point. They have been responsible for some unnecessary delays which would have been avoided if they have the right information as per cases.   

[Tunisian_tunisia 13]

on the phone i can'treach anybody except for one person who's responsible for updating adresses thru the phone,is that the who i should ask to transfer me to a tier 2 ???

[sweetadams 138]

2 minutes ago, Tunisian_tunisia said:

on the phone i can'treach anybody except for one person who's responsible for updating adresses thru the phone,is that the who i should ask to transfer me to a tier 2 ???

Who ever you speak with, tell them you want to be transferred to a Tier 2 officer, they will ask you basic details, like case receipt number, which form you calling about and some other verification information. Then they will transfer you will you wait. I usually just wait and schedule a call back so the Tier 2 officer will call you back, as sometimes it takes hours to get back depending on the time of the day you call.

Best of luck.

[Tunisian_tunisia 13]

i called and  asked to talk to a tier 2 the transfered me,but they only allowed me to leave my name and they said they gonna call me back,they didn't  give the option to leave a voice message or  anything else,other than that they said they can,t even make a service request for me as long as im still in the normal processing time....

[venom123 32]

On 10/07/2017 at 4:57 PM, Tunisian_tunisia said:

i called and  asked to talk to a tier 2 the transfered me,but they only allowed me to leave my name and they said they gonna call me back,they didn't  give the option to leave a voice message or  anything else,other than that they said they can,t even make a service request for me as long as im still in the normal processing time....

Did the tier 2 officer call you back? How'd it go?

[sweetadams 138]

On 7/10/2017 at 5:57 PM, Tunisian_tunisia said:

i called and  asked to talk to a tier 2 the transfered me,but they only allowed me to leave my name and they said they gonna call me back,they didn't  give the option to leave a voice message or  anything else,other than that they said they can,t even make a service request for me as long as im still in the normal processing time....

Usually you leave your name (say your name after the beep) and phone number you want them to call you back on (cannot be an extension number). They usually give you an estimated call back time and they call before or close to that time. You might have missed the 800---- phone number call. You should try again. Best time to call is in the morning before it gets crowded over the phone.