Lance & Valérie

I'm glad to hear your issue was resolved. Thank you for your help and good luck to the both you of the rest of the way.

I am not really sure where to post this so I thought I might start here..
 
We got our NOA2 Septemeber 19-2017. NVC received the case October 4th. On October 24th we were told that our case had been sent electronically to the consulate. I waited a few days and contacted the consulate and they informed us that they had not received any case. I contacted NVC again and was told it takes time, which didnt make sense to me since it was sent electronically. I waited a few more days and contacted the consulate again and again they said they had nothing. When I called NVC once more I was finally able to speak with a supervisor who told me that it looked like there was something that went wrong with the system when our case was sent and that it had affected others as well. I called back again and I was told it would be sent again this Wednesday. When I called Wednesday no one seemed to know what I was talking about and now every time I call I get different info, some saying that its sent, some say it its being reviewed. When I ask to speak to a supervisor I am told none are available and that one will call me. Its been several days and I have had no response. I was hoping to see if any had a similar experience or had any ideas of what to do next. It just seems like our case is lost in limbo. I was already told the case was not in AP so I have ruled that out. Has any else had any trouble with their case being sent to the consulate electronically?

I am not really sure where to post this so I thought I might start here..
 
We got our NOA2 Septemeber 19-2017. NVC received the case October 4th. On October 24th we were told that our case had been sent electronically to the consulate. I waited a few days and contacted the consulate and they informed us that they had not received any case. I contacted NVC again and was told it takes time, which didnt make sense to me since it was sent electronically. I waited a few more days and contacted the consulate again and again they said they had nothing. When I called NVC once more I was finally able to speak with a supervisor who told me that it looked like there was something that went wrong with the system when our case was sent and that it had affected others as well. I called back again and I was told it would be sent again this Wednesday. When I called Wednesday no one seemed to know what I was talking about and now every time I call I get different info, some saying that its sent, some say it its being reviewed. When I ask to speak to a supervisor I am told none are available and that one will call me. Its been several days and I have had no response. I was hoping to see if any had a similar experience or had any ideas of what to do next. It just seems like our case is lost in limbo. I was already told the case was not in AP so I have ruled that out. Has any else had any trouble with their case being sent to the consulate electronically?

I will ask my fiance to do the same tomorrow. Let me know if you have anything new about it! Thanks. Hopefully it will br solved soon

I am not really sure where to post this so I thought I might start here..
 
We got our NOA2 Septemeber 19-2017. NVC received the case October 4th. On October 24th we were told that our case had been sent electronically to the consulate. I waited a few days and contacted the consulate and they informed us that they had not received any case. I contacted NVC again and was told it takes time, which didnt make sense to me since it was sent electronically. I waited a few more days and contacted the consulate again and again they said they had nothing. When I called NVC once more I was finally able to speak with a supervisor who told me that it looked like there was something that went wrong with the system when our case was sent and that it had affected others as well. I called back again and I was told it would be sent again this Wednesday. When I called Wednesday no one seemed to know what I was talking about and now every time I call I get different info, some saying that its sent, some say it its being reviewed. When I ask to speak to a supervisor I am told none are available and that one will call me. Its been several days and I have had no response. I was hoping to see if any had a similar experience or had any ideas of what to do next. It just seems like our case is lost in limbo. I was already told the case was not in AP so I have ruled that out. Has any else had any trouble with their case being sent to the consulate electronically?

Fiance just talked to them.. be said he knows its happening with other people and need it to be solved cause its been so long and we paid expensive for this...
 
So after calling twice, the lady said:
“We are aware of a system issue. We have no time frame on when it will be resolved”
 
.... its a second to resend the cases jesus christ... 
 
like.. i have my interview scheduled and im about to give up......

I am not really sure where to post this so I thought I might start here..
 
We got our NOA2 Septemeber 19-2017. NVC received the case October 4th. On October 24th we were told that our case had been sent electronically to the consulate. I waited a few days and contacted the consulate and they informed us that they had not received any case. I contacted NVC again and was told it takes time, which didnt make sense to me since it was sent electronically. I waited a few more days and contacted the consulate again and again they said they had nothing. When I called NVC once more I was finally able to speak with a supervisor who told me that it looked like there was something that went wrong with the system when our case was sent and that it had affected others as well. I called back again and I was told it would be sent again this Wednesday. When I called Wednesday no one seemed to know what I was talking about and now every time I call I get different info, some saying that its sent, some say it its being reviewed. When I ask to speak to a supervisor I am told none are available and that one will call me. Its been several days and I have had no response. I was hoping to see if any had a similar experience or had any ideas of what to do next. It just seems like our case is lost in limbo. I was already told the case was not in AP so I have ruled that out. Has any else had any trouble with their case being sent to the consulate electronically?

I am not really sure where to post this so I thought I might start here..
 
We got our NOA2 Septemeber 19-2017. NVC received the case October 4th. On October 24th we were told that our case had been sent electronically to the consulate. I waited a few days and contacted the consulate and they informed us that they had not received any case. I contacted NVC again and was told it takes time, which didnt make sense to me since it was sent electronically. I waited a few more days and contacted the consulate again and again they said they had nothing. When I called NVC once more I was finally able to speak with a supervisor who told me that it looked like there was something that went wrong with the system when our case was sent and that it had affected others as well. I called back again and I was told it would be sent again this Wednesday. When I called Wednesday no one seemed to know what I was talking about and now every time I call I get different info, some saying that its sent, some say it its being reviewed. When I ask to speak to a supervisor I am told none are available and that one will call me. Its been several days and I have had no response. I was hoping to see if any had a similar experience or had any ideas of what to do next. It just seems like our case is lost in limbo. I was already told the case was not in AP so I have ruled that out. Has any else had any trouble with their case being sent to the consulate electronically?

That would be great, please do let me know. I was planning on calling later this evening as well. I put in a request yesterday to have a supervisor call me and have called back myself three times since then and still havent been able to talk to anyone who can tell me anything. Good luck.

I called back again today and NVC let us know that our case had been forwarded to the consulate . It was at NVC a total of 27 days so 35 days from our NOA2. I'm not even sure now if we ever were in AP, but hopefully if were it means that the wait has shortened a bit. The best suggestion I could make is to just keep calling until you talk to someone who can give you the right info, how helpful they are seems to really depend on how you talk to...its really inconsistent. Good luck to everyone, I know how hard the wait can be.

If I were you I would keep checking back with them. I was told this on a Friday and then the next Monday was told it had been sent. There's a lot of info about here
I've read that some people have had some luck by notifying NVC once it has been over 30 days since their NOA2 date. Hopefully it doesn't take this long for you. Good luck.

I called NVC again this afternoon and they said our case had been forwarded to the consulate today! We have not received the email form NVC yet and our case has not been updated on CEAC but they said we could call the consulate tomorrow to verify they have our case. I hope things change for you soon, I knew the uncertainty is awful.

I called back again today and NVC let us know that our case had been forwarded to the consulate . It was at NVC a total of 27 days so 35 days from our NOA2. I'm not even sure now if we ever were in AP, but hopefully if were it means that the wait has shortened a bit. The best suggestion I could make is to just keep calling until you talk to someone who can give you the right info, how helpful they are seems to really depend on how you talk to...its really inconsistent. Good luck to everyone, I know how hard the wait can be.

When I called NVC the first time and gave them my USCIS number they told me it had been received on this date. I called back a few days later and I was told our consulate case number.