JahRyl

7 minutes ago, simonvikih79 said:

Sorry to bother you again. Did the IO say anything about the user-defined error(s) like how long it’s gonna go on or if we’ll ever be able to see the progress of our cases online again? Well, I read somewhere that those experiencing the errors were deliberately blocked by USCIS via their IP addresses due to high volumes of case status check online. I wonder how truthful is this.

She told me that there is a system glitch with the case tracker and they are fixing it but will take time. 

We will just have to wait for it or wait for the mail if there is any update.

19 minutes ago, simonvikih79 said:

Thanks so much for the information. It’s so valuable. I hope we have our interviews scheduled as soon as possible because the wait time is beginning to weigh negatively on me as times go by.

No worries. 

Since were on the same boat we have to keep each other updated. 

This waiting is like us being hybernated, we can’t do anything but I’m not complaining though at least we’re with our husband/wife. 

Patience is a virtue. 

Have a blessed day to everyone.

27 minutes ago, simonvikih79 said:

Hey, anyone in here had an info-pass recently about their case and or the user-defined errors?

Hi Simon!

Yeah so I just got to my infopass and inquired about my I485 status and was told that my case is ready to be schedule for an interview since March 21. However since my local office is taking up to 10 months for the interview date, i’ll just have to wait. 

And also to add that as per the IO EAD and AP will now take 5-7 months to be process. 

27 minutes ago, RaptureSongbird said:

Well, I guess I get the honor of being the 2nd February filer to get an interview letter :-)

 

Opened the mailbox and saw a letter from USCIS.  I had assumed this was in regards to our change of address, so opened it up and, Nope, it's the interview letter.  Interview is scheduled for May 14th in Chicago with the notice dated April 9th.

 

So, it looks like the User Defined Error is a good thing.  That started for me on March 26th and the interview letter is dated 2 weeks after that.  So, I'm guessing that others here should soon be receiving their interview letters too.

 

I'm kind of shocked that it has arrived already, interview will be just over 3 months from receipt date.  Besides the USCIS error, there are no updates on our case on either USCIS's site or DHS's site.  Now we've got 3 weeks to pull the rest of the required documents together.  And now the nerves kick in.

Congrats 🙂

I also have the same case as yours, the very famous “User Defined Error” that started end of March. I’m not keeping my hopes that high as my field office is also one of the busiest. 

Anyway all the best and please keep us posted. 👍

3 hours ago, Breeze2016 said:

almost 3 weeks now and still getting site error message.  I guess it can take awhile.

Hi!

Have you called USCIS about your concern?

I think you should call them and speak to Tier 2, they will let you know the update on your case.

5 minutes ago, simonvikih79 said:

I still don’t get it man. So did you meet the Immigration Officer face to face? If yes, what did they tell you about the online glitch and your interview appointment? I live some one hour from the nearest USCIS application service center. I wonder how it’s gonna be possible for me to me them. I may be force to just wait it out but hearing goods news from folks like you gives me hope

I will be having my appointment on 25 April, after that i will let you know. 

Ooh that’s too far, no worries i will definitely update you about it. 

I will take notes of my question for the IO.🙂

9 minutes ago, simonvikih79 said:

Thanks man for the info! So did the IO tell you personally on the phone that your interview is due for April 25th?

No worries!

Infopass is different from the interview, it is the appointment we as applicant can book with USCIS to inquire face to face the status of our case.

Its not for AOS interview.

11 minutes ago, simonvikih79 said:

Hi@JahRyl I haven’t heard nor received anything from them yet and the error is still very present. Can you tell me more about the infopass stuff?

Same with me. I just didn’t bother to check it anyway. 

I will be having my appointment on Apr25 and will update you.

For further infor regarding infopass here’s the link : https://www.uscis.gov/tools/your-guide-infopass

Hi @simonvikih79! Got any update with your case?

I did book an appointment for infopass, to see if they can tell me the exact status of my case.

39 minutes ago, Laura123 said:

My status didn’t change prior to them sending the letter. I got the letter for interview First then 2 days after I received the letter my status online changed to scheduled for interview. Ead and 130 still say case received. Hope this helps 

Where is your local office? if you don’t mind. thanks

20 minutes ago, S*UK said:

What is your local service centre if you don't mind me asking?

San Diego and you?

15 minutes ago, S*UK said:

 

Still in validation error. No interview letter yet. Not expecting it for another month or so though (judging from Jan filers). 

Me too. 

I don’t bother checking it anymore. We’ll just have to wait.

28 minutes ago, gtiorobertsf said:

Still receiving this message. Another phone call with the rep saying its an error. We're hoping an interview request will be in the mail but nothing so far.

For those that have received the same notification. Have you received an interview request?

no interview request still.

1 hour ago, GioRod said:

That sucks man i had to wait for my call they called me back in like 1hr. Its best to call when they open in the morning on the dot 

i did receive a call back exactly 2 hrs after my call. 

9 minutes ago, simonvikih79 said:

I just received the same call back from USCIS and the lady (IO) says the error is beyond their control but  my case is being prepared to be scheduled for an interview 

User defines error was somehow a blessing in disguise. 

Praying we’ll get our interview schedule soon. 

please keep me posted. 

😊

9 minutes ago, simonvikih79 said:

Oh, so nice for you. Did he try to explain the reason for the error?

thanks! i will just have to wait for my interview schedule.

just the usual explanation, some system glitch.

9 minutes ago, simonvikih79 said:

Okay, let’s wait and see. Hope they call us back

just received the call and IO informed me that he checked my case and it is still active and was sent to local office to schedule for interview.

His exact word is “case is now on queue for interview and local office will get in touch once they are ready to schedule the i nterview”

2 minutes ago, simonvikih79 said:

Oh. It’s two of us now with the user defined error glitch. I want to ask you if you received any text message like the one below from USCIS after the glitch?

yeah, i was having the error i think 2 weeks back. 

thats why i decided to call them now.

nope, but i did check my acct and it was updated last 27march.

1 minute ago, simonvikih79 said:

I did actually receive the scheduled call back the last time I wanted to change my address and hopefully they call me back today coz right now I’m waiting for their call

I am waiting for their call too. 

I was transferred bec of th “user defined error” case.

Hi guys!

Have you tried the call back option of USCIS?

I did call this morning to report about my “user defined error” and was asked to wait for IO for a call back. 

Hi guys!

have you tried the call back option of USCIS? 

did you received a call back?

1 minute ago, GioRod said:

Good morning everyone

 

                                                   Update Just got off the phone a little while ago with a tier 2 officer . I called in regarding the User-Defined error she did confirm to me that its an ongoing issue they are work on and that the lasts update on the case was that they were requesting my wife for interview. So happy for the news this morning also she put me on a brief hold while she double checked and told me yup they are requesting for an interview. No date yet confirmed hope to see mail this week.

hi! 

since when did you experience the “user defined error”?

15 minutes ago, Aklaus said:

Hi All! March filer here, hoping someone here has gone through rescheduling their biometrics appointment - received husband's biometrics appointment letter today, but OF COURSE it is scheduled for the one day he can't actually make it (he will be out of town for a family thing) - the letter says to mail the notice back if we want to reschedule, back to Virginia, but I am worried this will seriously delay his case... I have seen some posts online about just showing up at a different time, any ideas if this is acceptable? Or should we just send the notice back to reschedule...(we are in southern California, not sure if location makes a difference)

 

thank you!

Hi! 

I did ny biometrics 1 week before the schedule and they allowed me without questions asked. 

Maybe you can try to have his on an earlier date as well.

8 minutes ago, keixjil said:

Nope. I didnt expedite my AOS + EAD+ AP applications

Hi.

for your AOS you also did experience an error while checking your case status online? 

As for my case it’s been almost 3 weeks that im having the error “user define error”.

i did call uscis but they told me to wait for 15 days more before i can file for a report.

49 minutes ago, t1m1t said:

I'm not sure exactly, but they require different accounts, and both are telling me two different things...

hi! can you please give the link for the case status acct? i do have the dhs acct.

thanks