Jump to content

lesleypowers

Members
  • Posts

    21
  • Joined

  • Last visited

Reputation Activity

  1. Sad
    lesleypowers got a reaction from NDB052714 in N-400 approved, but a TERRIBLE experience. Should I complain?   
    Hi all,
     
    Had my N-400 interview today and was recommended for approval, although I couldn't do a same day naturalization because "their computer system was down". I am not an overly emotional person and have only had positive experiences with staff and officers at this same field office before, but my officer today was so nasty she actually reduced me to tears. I have relayed it to a few friends who are not involved in the immigration system and they are all pushing me to complain, but I'm not sure if it's worth it or not really. Just wanted to relay it here to see if any of you lot find this to be unusual.
     
    I like to think I am a polite and friendly person, and communication has never been a concern during my immigration process as English is my first language. However this officer had it in for me from the get go. If for whatever reason she couldn't understand me she would repeatedly SHOUT at me and had a very aggressive manner. On the two occasions I asked if she could clarify something for me, her eyes practically rolled back in her head with disdain. Unpleasant, but not grounds for complaint. However, once I had passed the exam and gone through the yes/no questions, she began requesting all manner of documentation that was not required on the invitation. She scanned the letter and said "well I don't issue these. I can see they didn't ask for it, but I don't care." I am a woman married to another woman so I couldn't say if that had anything to do with it, but she began requesting all manner of proof of our relationship which I had already provided when I submitted my N-400 application. Again she agreed with me that nowhere in my paperwork did it state I should bring these things along. There was no reason for her to believe our marriage isn't legitimate. I had to practically beg to turn my phone on in order to show her the documentation as a pdf. When I found documents she would repeatedly tell me they weren't what she was looking for despite clear evidence to the contrary, and then request another document. When I showed her them on the screen she would put me through a strange rigmarole of zooming in and out repeatedly despite all the pertinent information being clear on the screen. She told me I would not be approved if I could not provide sufficient evidence for her. Just to reiterate, I already provided all of this information when I submitted the initial N-400 app. Also there was very little signal in the building and she was getting very clearly frustrated and impatient as I worked as quickly as I could to pull up the information she requested. If I had been unable to get my phone working I would have been denied.  Ultimately I was approved which was great, but she again got angry with me as she requested that I surrender all the government identification I had ever been given (old employment card etc)- I said I hadn't brought it as it wasn't listed on the letter, and she said "DID YOU LEAVE IT AT HOOOOOME" in a childlike mocking of my accent. On the way out she was very rude to me and at one point laughed in my face as I got a little disoriented looking for the exit.
     
    All in all it was an extremely hostile experience. Perhaps I sound paranoid but this woman really was just incredibly cruel and unpleasant to me. I was really excited for this experience and left feeling drained and panicked. Just wanted to share and see if this is a typical experience or not, as it was very different from my adjustment of status interview.
  2. Like
    lesleypowers got a reaction from Dashinka in N-400 approved, but a TERRIBLE experience. Should I complain?   
    I totally understand- I was provided with a list of evidence that was required, and I brought all of it to the interview. My concern was that she then asked for a wealth of evidence that was not requested. She seemed to admit this wasn't standard because she actually looked at the letter and said "I can see it doesn't ask for it, but I don't care". In addition when I did provide it she picked it apart in strange ways (for example, our lease renewal was signed by the office manager and not the property owner which she felt invalidated the document). She also quizzed me on things beyond the civics test (lines from the pledge of allegiance, etc). Ultimately it felt that she was deliberately trying to find any reason to decline me.
     
    Anyway, thanks for the well wishes! I'm not sure if I'll complain or not- I'll certainly wait until after naturalization, though. I'll provide a review when I get a minute!
  3. Like
    lesleypowers got a reaction from jeanieCZ in N-400 approved, but a TERRIBLE experience. Should I complain?   
    Oh yeah, I'll definitely wait until the Naturalization ceremony! I also forgot she quizzed me beyond my 6 questions on specific lines from the pledge of allegiance which I don't think is supposed to happen? Blah. I am grateful to have the privilege of having English as a first language and that I keep all my important documents saved to my phone; I dread to think how she might treat someone with a communication barrier between them. 
  4. Sad
    lesleypowers got a reaction from jeanieCZ in N-400 approved, but a TERRIBLE experience. Should I complain?   
    Hi all,
     
    Had my N-400 interview today and was recommended for approval, although I couldn't do a same day naturalization because "their computer system was down". I am not an overly emotional person and have only had positive experiences with staff and officers at this same field office before, but my officer today was so nasty she actually reduced me to tears. I have relayed it to a few friends who are not involved in the immigration system and they are all pushing me to complain, but I'm not sure if it's worth it or not really. Just wanted to relay it here to see if any of you lot find this to be unusual.
     
    I like to think I am a polite and friendly person, and communication has never been a concern during my immigration process as English is my first language. However this officer had it in for me from the get go. If for whatever reason she couldn't understand me she would repeatedly SHOUT at me and had a very aggressive manner. On the two occasions I asked if she could clarify something for me, her eyes practically rolled back in her head with disdain. Unpleasant, but not grounds for complaint. However, once I had passed the exam and gone through the yes/no questions, she began requesting all manner of documentation that was not required on the invitation. She scanned the letter and said "well I don't issue these. I can see they didn't ask for it, but I don't care." I am a woman married to another woman so I couldn't say if that had anything to do with it, but she began requesting all manner of proof of our relationship which I had already provided when I submitted my N-400 application. Again she agreed with me that nowhere in my paperwork did it state I should bring these things along. There was no reason for her to believe our marriage isn't legitimate. I had to practically beg to turn my phone on in order to show her the documentation as a pdf. When I found documents she would repeatedly tell me they weren't what she was looking for despite clear evidence to the contrary, and then request another document. When I showed her them on the screen she would put me through a strange rigmarole of zooming in and out repeatedly despite all the pertinent information being clear on the screen. She told me I would not be approved if I could not provide sufficient evidence for her. Just to reiterate, I already provided all of this information when I submitted the initial N-400 app. Also there was very little signal in the building and she was getting very clearly frustrated and impatient as I worked as quickly as I could to pull up the information she requested. If I had been unable to get my phone working I would have been denied.  Ultimately I was approved which was great, but she again got angry with me as she requested that I surrender all the government identification I had ever been given (old employment card etc)- I said I hadn't brought it as it wasn't listed on the letter, and she said "DID YOU LEAVE IT AT HOOOOOME" in a childlike mocking of my accent. On the way out she was very rude to me and at one point laughed in my face as I got a little disoriented looking for the exit.
     
    All in all it was an extremely hostile experience. Perhaps I sound paranoid but this woman really was just incredibly cruel and unpleasant to me. I was really excited for this experience and left feeling drained and panicked. Just wanted to share and see if this is a typical experience or not, as it was very different from my adjustment of status interview.
  5. Sad
    lesleypowers got a reaction from TiEy in N-400 approved, but a TERRIBLE experience. Should I complain?   
    Hi all,
     
    Had my N-400 interview today and was recommended for approval, although I couldn't do a same day naturalization because "their computer system was down". I am not an overly emotional person and have only had positive experiences with staff and officers at this same field office before, but my officer today was so nasty she actually reduced me to tears. I have relayed it to a few friends who are not involved in the immigration system and they are all pushing me to complain, but I'm not sure if it's worth it or not really. Just wanted to relay it here to see if any of you lot find this to be unusual.
     
    I like to think I am a polite and friendly person, and communication has never been a concern during my immigration process as English is my first language. However this officer had it in for me from the get go. If for whatever reason she couldn't understand me she would repeatedly SHOUT at me and had a very aggressive manner. On the two occasions I asked if she could clarify something for me, her eyes practically rolled back in her head with disdain. Unpleasant, but not grounds for complaint. However, once I had passed the exam and gone through the yes/no questions, she began requesting all manner of documentation that was not required on the invitation. She scanned the letter and said "well I don't issue these. I can see they didn't ask for it, but I don't care." I am a woman married to another woman so I couldn't say if that had anything to do with it, but she began requesting all manner of proof of our relationship which I had already provided when I submitted my N-400 application. Again she agreed with me that nowhere in my paperwork did it state I should bring these things along. There was no reason for her to believe our marriage isn't legitimate. I had to practically beg to turn my phone on in order to show her the documentation as a pdf. When I found documents she would repeatedly tell me they weren't what she was looking for despite clear evidence to the contrary, and then request another document. When I showed her them on the screen she would put me through a strange rigmarole of zooming in and out repeatedly despite all the pertinent information being clear on the screen. She told me I would not be approved if I could not provide sufficient evidence for her. Just to reiterate, I already provided all of this information when I submitted the initial N-400 app. Also there was very little signal in the building and she was getting very clearly frustrated and impatient as I worked as quickly as I could to pull up the information she requested. If I had been unable to get my phone working I would have been denied.  Ultimately I was approved which was great, but she again got angry with me as she requested that I surrender all the government identification I had ever been given (old employment card etc)- I said I hadn't brought it as it wasn't listed on the letter, and she said "DID YOU LEAVE IT AT HOOOOOME" in a childlike mocking of my accent. On the way out she was very rude to me and at one point laughed in my face as I got a little disoriented looking for the exit.
     
    All in all it was an extremely hostile experience. Perhaps I sound paranoid but this woman really was just incredibly cruel and unpleasant to me. I was really excited for this experience and left feeling drained and panicked. Just wanted to share and see if this is a typical experience or not, as it was very different from my adjustment of status interview.
  6. Like
    lesleypowers got a reaction from lady3jane in N-400 approved, but a TERRIBLE experience. Should I complain?   
    Oh yeah, I'll definitely wait until the Naturalization ceremony! I also forgot she quizzed me beyond my 6 questions on specific lines from the pledge of allegiance which I don't think is supposed to happen? Blah. I am grateful to have the privilege of having English as a first language and that I keep all my important documents saved to my phone; I dread to think how she might treat someone with a communication barrier between them. 
  7. Sad
    lesleypowers got a reaction from IowacityGuy in N-400 approved, but a TERRIBLE experience. Should I complain?   
    Hi all,
     
    Had my N-400 interview today and was recommended for approval, although I couldn't do a same day naturalization because "their computer system was down". I am not an overly emotional person and have only had positive experiences with staff and officers at this same field office before, but my officer today was so nasty she actually reduced me to tears. I have relayed it to a few friends who are not involved in the immigration system and they are all pushing me to complain, but I'm not sure if it's worth it or not really. Just wanted to relay it here to see if any of you lot find this to be unusual.
     
    I like to think I am a polite and friendly person, and communication has never been a concern during my immigration process as English is my first language. However this officer had it in for me from the get go. If for whatever reason she couldn't understand me she would repeatedly SHOUT at me and had a very aggressive manner. On the two occasions I asked if she could clarify something for me, her eyes practically rolled back in her head with disdain. Unpleasant, but not grounds for complaint. However, once I had passed the exam and gone through the yes/no questions, she began requesting all manner of documentation that was not required on the invitation. She scanned the letter and said "well I don't issue these. I can see they didn't ask for it, but I don't care." I am a woman married to another woman so I couldn't say if that had anything to do with it, but she began requesting all manner of proof of our relationship which I had already provided when I submitted my N-400 application. Again she agreed with me that nowhere in my paperwork did it state I should bring these things along. There was no reason for her to believe our marriage isn't legitimate. I had to practically beg to turn my phone on in order to show her the documentation as a pdf. When I found documents she would repeatedly tell me they weren't what she was looking for despite clear evidence to the contrary, and then request another document. When I showed her them on the screen she would put me through a strange rigmarole of zooming in and out repeatedly despite all the pertinent information being clear on the screen. She told me I would not be approved if I could not provide sufficient evidence for her. Just to reiterate, I already provided all of this information when I submitted the initial N-400 app. Also there was very little signal in the building and she was getting very clearly frustrated and impatient as I worked as quickly as I could to pull up the information she requested. If I had been unable to get my phone working I would have been denied.  Ultimately I was approved which was great, but she again got angry with me as she requested that I surrender all the government identification I had ever been given (old employment card etc)- I said I hadn't brought it as it wasn't listed on the letter, and she said "DID YOU LEAVE IT AT HOOOOOME" in a childlike mocking of my accent. On the way out she was very rude to me and at one point laughed in my face as I got a little disoriented looking for the exit.
     
    All in all it was an extremely hostile experience. Perhaps I sound paranoid but this woman really was just incredibly cruel and unpleasant to me. I was really excited for this experience and left feeling drained and panicked. Just wanted to share and see if this is a typical experience or not, as it was very different from my adjustment of status interview.
  8. Sad
    lesleypowers got a reaction from BBlueB in N-400 approved, but a TERRIBLE experience. Should I complain?   
    Hi all,
     
    Had my N-400 interview today and was recommended for approval, although I couldn't do a same day naturalization because "their computer system was down". I am not an overly emotional person and have only had positive experiences with staff and officers at this same field office before, but my officer today was so nasty she actually reduced me to tears. I have relayed it to a few friends who are not involved in the immigration system and they are all pushing me to complain, but I'm not sure if it's worth it or not really. Just wanted to relay it here to see if any of you lot find this to be unusual.
     
    I like to think I am a polite and friendly person, and communication has never been a concern during my immigration process as English is my first language. However this officer had it in for me from the get go. If for whatever reason she couldn't understand me she would repeatedly SHOUT at me and had a very aggressive manner. On the two occasions I asked if she could clarify something for me, her eyes practically rolled back in her head with disdain. Unpleasant, but not grounds for complaint. However, once I had passed the exam and gone through the yes/no questions, she began requesting all manner of documentation that was not required on the invitation. She scanned the letter and said "well I don't issue these. I can see they didn't ask for it, but I don't care." I am a woman married to another woman so I couldn't say if that had anything to do with it, but she began requesting all manner of proof of our relationship which I had already provided when I submitted my N-400 application. Again she agreed with me that nowhere in my paperwork did it state I should bring these things along. There was no reason for her to believe our marriage isn't legitimate. I had to practically beg to turn my phone on in order to show her the documentation as a pdf. When I found documents she would repeatedly tell me they weren't what she was looking for despite clear evidence to the contrary, and then request another document. When I showed her them on the screen she would put me through a strange rigmarole of zooming in and out repeatedly despite all the pertinent information being clear on the screen. She told me I would not be approved if I could not provide sufficient evidence for her. Just to reiterate, I already provided all of this information when I submitted the initial N-400 app. Also there was very little signal in the building and she was getting very clearly frustrated and impatient as I worked as quickly as I could to pull up the information she requested. If I had been unable to get my phone working I would have been denied.  Ultimately I was approved which was great, but she again got angry with me as she requested that I surrender all the government identification I had ever been given (old employment card etc)- I said I hadn't brought it as it wasn't listed on the letter, and she said "DID YOU LEAVE IT AT HOOOOOME" in a childlike mocking of my accent. On the way out she was very rude to me and at one point laughed in my face as I got a little disoriented looking for the exit.
     
    All in all it was an extremely hostile experience. Perhaps I sound paranoid but this woman really was just incredibly cruel and unpleasant to me. I was really excited for this experience and left feeling drained and panicked. Just wanted to share and see if this is a typical experience or not, as it was very different from my adjustment of status interview.
  9. Sad
    lesleypowers got a reaction from Venus201320 in N-400 approved, but a TERRIBLE experience. Should I complain?   
    Hi all,
     
    Had my N-400 interview today and was recommended for approval, although I couldn't do a same day naturalization because "their computer system was down". I am not an overly emotional person and have only had positive experiences with staff and officers at this same field office before, but my officer today was so nasty she actually reduced me to tears. I have relayed it to a few friends who are not involved in the immigration system and they are all pushing me to complain, but I'm not sure if it's worth it or not really. Just wanted to relay it here to see if any of you lot find this to be unusual.
     
    I like to think I am a polite and friendly person, and communication has never been a concern during my immigration process as English is my first language. However this officer had it in for me from the get go. If for whatever reason she couldn't understand me she would repeatedly SHOUT at me and had a very aggressive manner. On the two occasions I asked if she could clarify something for me, her eyes practically rolled back in her head with disdain. Unpleasant, but not grounds for complaint. However, once I had passed the exam and gone through the yes/no questions, she began requesting all manner of documentation that was not required on the invitation. She scanned the letter and said "well I don't issue these. I can see they didn't ask for it, but I don't care." I am a woman married to another woman so I couldn't say if that had anything to do with it, but she began requesting all manner of proof of our relationship which I had already provided when I submitted my N-400 application. Again she agreed with me that nowhere in my paperwork did it state I should bring these things along. There was no reason for her to believe our marriage isn't legitimate. I had to practically beg to turn my phone on in order to show her the documentation as a pdf. When I found documents she would repeatedly tell me they weren't what she was looking for despite clear evidence to the contrary, and then request another document. When I showed her them on the screen she would put me through a strange rigmarole of zooming in and out repeatedly despite all the pertinent information being clear on the screen. She told me I would not be approved if I could not provide sufficient evidence for her. Just to reiterate, I already provided all of this information when I submitted the initial N-400 app. Also there was very little signal in the building and she was getting very clearly frustrated and impatient as I worked as quickly as I could to pull up the information she requested. If I had been unable to get my phone working I would have been denied.  Ultimately I was approved which was great, but she again got angry with me as she requested that I surrender all the government identification I had ever been given (old employment card etc)- I said I hadn't brought it as it wasn't listed on the letter, and she said "DID YOU LEAVE IT AT HOOOOOME" in a childlike mocking of my accent. On the way out she was very rude to me and at one point laughed in my face as I got a little disoriented looking for the exit.
     
    All in all it was an extremely hostile experience. Perhaps I sound paranoid but this woman really was just incredibly cruel and unpleasant to me. I was really excited for this experience and left feeling drained and panicked. Just wanted to share and see if this is a typical experience or not, as it was very different from my adjustment of status interview.
  10. Sad
    lesleypowers got a reaction from VICMER in N-400 approved, but a TERRIBLE experience. Should I complain?   
    Hi all,
     
    Had my N-400 interview today and was recommended for approval, although I couldn't do a same day naturalization because "their computer system was down". I am not an overly emotional person and have only had positive experiences with staff and officers at this same field office before, but my officer today was so nasty she actually reduced me to tears. I have relayed it to a few friends who are not involved in the immigration system and they are all pushing me to complain, but I'm not sure if it's worth it or not really. Just wanted to relay it here to see if any of you lot find this to be unusual.
     
    I like to think I am a polite and friendly person, and communication has never been a concern during my immigration process as English is my first language. However this officer had it in for me from the get go. If for whatever reason she couldn't understand me she would repeatedly SHOUT at me and had a very aggressive manner. On the two occasions I asked if she could clarify something for me, her eyes practically rolled back in her head with disdain. Unpleasant, but not grounds for complaint. However, once I had passed the exam and gone through the yes/no questions, she began requesting all manner of documentation that was not required on the invitation. She scanned the letter and said "well I don't issue these. I can see they didn't ask for it, but I don't care." I am a woman married to another woman so I couldn't say if that had anything to do with it, but she began requesting all manner of proof of our relationship which I had already provided when I submitted my N-400 application. Again she agreed with me that nowhere in my paperwork did it state I should bring these things along. There was no reason for her to believe our marriage isn't legitimate. I had to practically beg to turn my phone on in order to show her the documentation as a pdf. When I found documents she would repeatedly tell me they weren't what she was looking for despite clear evidence to the contrary, and then request another document. When I showed her them on the screen she would put me through a strange rigmarole of zooming in and out repeatedly despite all the pertinent information being clear on the screen. She told me I would not be approved if I could not provide sufficient evidence for her. Just to reiterate, I already provided all of this information when I submitted the initial N-400 app. Also there was very little signal in the building and she was getting very clearly frustrated and impatient as I worked as quickly as I could to pull up the information she requested. If I had been unable to get my phone working I would have been denied.  Ultimately I was approved which was great, but she again got angry with me as she requested that I surrender all the government identification I had ever been given (old employment card etc)- I said I hadn't brought it as it wasn't listed on the letter, and she said "DID YOU LEAVE IT AT HOOOOOME" in a childlike mocking of my accent. On the way out she was very rude to me and at one point laughed in my face as I got a little disoriented looking for the exit.
     
    All in all it was an extremely hostile experience. Perhaps I sound paranoid but this woman really was just incredibly cruel and unpleasant to me. I was really excited for this experience and left feeling drained and panicked. Just wanted to share and see if this is a typical experience or not, as it was very different from my adjustment of status interview.
  11. Sad
    lesleypowers got a reaction from Lisa_ in N-400 approved, but a TERRIBLE experience. Should I complain?   
    Hi all,
     
    Had my N-400 interview today and was recommended for approval, although I couldn't do a same day naturalization because "their computer system was down". I am not an overly emotional person and have only had positive experiences with staff and officers at this same field office before, but my officer today was so nasty she actually reduced me to tears. I have relayed it to a few friends who are not involved in the immigration system and they are all pushing me to complain, but I'm not sure if it's worth it or not really. Just wanted to relay it here to see if any of you lot find this to be unusual.
     
    I like to think I am a polite and friendly person, and communication has never been a concern during my immigration process as English is my first language. However this officer had it in for me from the get go. If for whatever reason she couldn't understand me she would repeatedly SHOUT at me and had a very aggressive manner. On the two occasions I asked if she could clarify something for me, her eyes practically rolled back in her head with disdain. Unpleasant, but not grounds for complaint. However, once I had passed the exam and gone through the yes/no questions, she began requesting all manner of documentation that was not required on the invitation. She scanned the letter and said "well I don't issue these. I can see they didn't ask for it, but I don't care." I am a woman married to another woman so I couldn't say if that had anything to do with it, but she began requesting all manner of proof of our relationship which I had already provided when I submitted my N-400 application. Again she agreed with me that nowhere in my paperwork did it state I should bring these things along. There was no reason for her to believe our marriage isn't legitimate. I had to practically beg to turn my phone on in order to show her the documentation as a pdf. When I found documents she would repeatedly tell me they weren't what she was looking for despite clear evidence to the contrary, and then request another document. When I showed her them on the screen she would put me through a strange rigmarole of zooming in and out repeatedly despite all the pertinent information being clear on the screen. She told me I would not be approved if I could not provide sufficient evidence for her. Just to reiterate, I already provided all of this information when I submitted the initial N-400 app. Also there was very little signal in the building and she was getting very clearly frustrated and impatient as I worked as quickly as I could to pull up the information she requested. If I had been unable to get my phone working I would have been denied.  Ultimately I was approved which was great, but she again got angry with me as she requested that I surrender all the government identification I had ever been given (old employment card etc)- I said I hadn't brought it as it wasn't listed on the letter, and she said "DID YOU LEAVE IT AT HOOOOOME" in a childlike mocking of my accent. On the way out she was very rude to me and at one point laughed in my face as I got a little disoriented looking for the exit.
     
    All in all it was an extremely hostile experience. Perhaps I sound paranoid but this woman really was just incredibly cruel and unpleasant to me. I was really excited for this experience and left feeling drained and panicked. Just wanted to share and see if this is a typical experience or not, as it was very different from my adjustment of status interview.
×
×
  • Create New...