RFE was for birth certificate and I-944. After we submitted the RFE on March 5, I-944 was scrapped a few days later. We thought this would speed up our process but we just never heard back. We tried to call them but could not get to someone so we did live chat on their website.
Agent said that if USPS website showed I-944 was delivered, it is indeed delivered and that we should wait up to 60 days according to their policy.
On May 5th, I do a live chat again and the agent said an officer will contact us within 15-30 days. Method of contact would be email. They provided a case number.
It has now been around 17 days since that last live chat and we STILL have not heard back. Is this common practice? We had absolutely nothing wrong on our application. Even the RFE for birth certificate was probably because they misplaced or lost the birth certificate from original submission.
Wife does not have an ID or SSN yet. No biometrics. So frustrating.