My husband entered the U.S. on his CR-1 visa on September 23. He had checked "YES" on his DS-260 to automatically apply for his SSN, but three weeks went by, and it hadn't arrived, so we went to our local SSA office on October 13. They said it was never generated, so he applied for his number that day with them, saying that it should arrive in 7-10 business days. The two-week mark just passed, so we went back to the office today, and they told him that it's still processing and his application is "under investigation." (actually said in Spanish, "bajo investigaci n," so I don't know what terminology in English is used by SSA). They said that SSA would call us if they need any additional documents, and it could be another four weeks.
On SAVE, it says there was a CaseCheck on October 13, and the case status is "Returned to Agency."
My husband is very eager to start working, and even though his CR-1 visa stamp gives him authorization, every employer is saying they can't until he gets his SSN. He does have an ITIN from when we did our taxes this year. And he's obviously spooked at the term "under investigation."
Has this happened to anyone else? Anything we can do?