Hi all.
I'm dealing with an annoying issue. My conditional green card expires on 11/06/2025. I put in for removal of conditions on 08/11/2025. I have an online account and I can find the Receipt Notice I-797C, Account Acceptance Notice and Appointment Scheduled Notice there. I also received those notices in the mail, except for the I-797C containing the 48 months extension. I do need this original notice for work as well as travel.
I got in touch with USCIS several times. Initially they told me to contact LockboxSupport. I did, but they replied saying they don't print notices and to contact the center processing my application.
I started a case for Non-Delivery of Document requesting they send me a copy of the I-797C on 10/03/2025. Yesterday (10/22/2025) I received the following reply
The status of this service request is:
You or your representative contacted U.S. Citizenship and Immigration Services (USCIS) about the non-delivery of your extension notice.
The local field office can provide you with temporary proof of your resident status. If you are need of temporary proof of your resident status, please request an appointment to receive an ADIT stamp. You may contact the USCIS Contact Center for an ADIT stamp appointment at 1 (800) 375-5283.
This is not what I am looking for so I called USCIS again today and the agent told me a Notice was sent to me in the mail and returned back to them as non-delivered. I find that hard to believe since I never moved from this address and I received all other notices. She said she can see my non-delivery request but that they will not issue another receipt and that my only option is to get an ADIT stamp.
Has anyone else experienced this and successfully managed to receive a copy of the I-797C in the mail? Any tips or suggestions?