Form i-944 requests applicants to evaluate their oversea degrees. I did my research and came across some recommendations on USCES (source: reddit), aka the U.S credential evaluation service.
Their website looks professional, their online customer service react very fast even after business hours, and they claim their evaluation has 100% USCIS approval rate. What's even better is they have reasonable price for rush service and they are willing to work with photocopies. They have nice review on trustpilot and review.io. They even have an office in New York. So I decided to give it a try.
I ordered the two business day service, which includes a certified translation of my Chinese credentials and a general evaluation report. I paid at 9 am. but they won't count the day I paid as the first business day. I thought ok I'd wait. From their online system, I can see they romanized my Chinese name wrong. I contacted the customer service to change it, they asked me to provide evidence so I gave them my passport info and my u.s driver license.
During the wait I started to google more about this company. On LinkedIn I found out most of their employees are living in Philippines. Their New York office is no longer in use, the NY office phone number now belongs to a music production company. They claimed their headquarter is in Laredo, Texas, but I found multiple companies, including a construction company, under the same address. Their texas office phone number also belongs to another evaluation service called crediteval.
I started to rush them since I no longer trust them and I haven't received anything after 24 hours. They were supposed to send me the first version of translation to review, before they proceed to the evaluation. After I got the translation, I only got more angry. Whoever translated those documents definitely don't speak Chinese. They translated "higher education" into "high school education." They translate Bachelor of Arts degree into Art Degree diploma. And, they still have my name spelled wrong. My B.A degree from an accredited university became a high school diploma according to their translation. Honestly, google translate can do a better job.
I complained at their customer service and left a bad review on review.io. They blocked me from their website. I can no longer chat with the customer service. I got my refund from them tho, but the whole process is a waste of time and energy. I also feel sick because some sketchy company has all my personal information.