NVC Rejected Nova Scotia Marriage Certificate twice

[JoannaG01 0]

Hello, 

 

Our marriage certificate was rejected two times by the NVC. The marriage certificate we have been submitting is the large/long form certificate of our marriage (August 14, 2021) from Nova Scotia's Vital Statistics Office. 

 

The NVC replied back with "Please replace this with an acceptable marriage certificate from a correct issuing authority. Please use our Document Finder at https://nvc.state.gov/find for acceptable documents guidelines." My husband and I both triple checked the website. The Nova Scotia Vital Statistics Office is considered the "correct issuing authority" on the website. My husband spoke with Nova Scotia's Vital Statistics office and head office this month to verify our marriage certificate as a valid civil document. They confirmed that it is the right provincial marriage certificate. We've had this "large" form of our marriage certificate since 2021.  We're wondering why it's being rejected when it's the right marriage certificate from the correct issuing authority. Has anyone else experienced something similar? Any insights or advice on how to proceed are greatly appreciated!

[Ontarkie 14,280]

~~Moved to the Canada forum, from Ir1/CR2 Progress Report~~

Edited July 27, 2023 by Ontarkie

[Sukie 1,464]

29 minutes ago, JoannaG01 said:

Hello, 

 

Our marriage certificate was rejected two times by the NVC. The marriage certificate we have been submitting is the large/long form certificate of our marriage (August 14, 2021) from Nova Scotia's Vital Statistics Office. 

 

The NVC replied back with "Please replace this with an acceptable marriage certificate from a correct issuing authority. Please use our Document Finder at https://nvc.state.gov/find for acceptable documents guidelines." My husband and I both triple checked the website. The Nova Scotia Vital Statistics Office is considered the "correct issuing authority" on the website. My husband spoke with Nova Scotia's Vital Statistics office and head office this month to verify our marriage certificate as a valid civil document. They confirmed that it is the right provincial marriage certificate. We've had this "large" form of our marriage certificate since 2021.  We're wondering why it's being rejected when it's the right marriage certificate from the correct issuing authority. Has anyone else experienced something similar? Any insights or advice on how to proceed are greatly appreciated!

We had a different issue, but in a similar category.  When we came through, the manual used by NVC had not been updated regarding police certificates in Australia (Australia went from certificates issued by each state to a national certificate).  We had to print off the "rules" from the Australian Police, attach this to the RFE, and return this information (which USCIS should have known in the first place).  We got through ok after that.  If the state.gov website says the document you need is xxxx and is issued by yyy, then copy that page, write a paragraph describing the conversation with your Nova Scotia Vital Statistics Office (better if you had that in writing from THEM), and return the explanations, and another copy of your marriage certificate to NVC.

 

Best of luck.

 

Sukie in NY

[JoannaG01 0]

On 7/27/2023 at 5:12 PM, Sukie said:

We had a different issue, but in a similar category.  When we came through, the manual used by NVC had not been updated regarding police certificates in Australia (Australia went from certificates issued by each state to a national certificate).  We had to print off the "rules" from the Australian Police, attach this to the RFE, and return this information (which USCIS should have known in the first place).  We got through ok after that.  If the state.gov website says the document you need is xxxx and is issued by yyy, then copy that page, write a paragraph describing the conversation with your Nova Scotia Vital Statistics Office (better if you had that in writing from THEM), and return the explanations, and another copy of your marriage certificate to NVC.

 

Best of luck.

 

Sukie in NY

Hi! We will try that this time. Appreciate you taking the time to share your experience as well. Thank you, Sukie!