Green card error message

[Alex&Nayden 91]

My husband entered the US on May 12 and I paid the Immigration Fee on May 11. I received an email with the receipt and a new IOE number which should be used to track the green card. However, when I put that number in the case tracking tool this error message pops up:

Error: The application receipt number entered is invalid. Please check your receipt number and try again.

 

It makes me think that they made some type of mistake because he didn’t receive his SSN (even though we checked the box in the DS260). He had to go directly to the social security office and just get it from there. He got his social security in 6 days once he filed the paperwork with them.

 

However, I feel like something could go wrong with the delivery of his green card as well because of this error message. I called USCIS and they said that they have that number in the system and it seems to be fine. 🤷🏻‍♀️ But it’s just weird that we haven’t gotten a single letter from USCIS since he arrived AND we have no way to track his green card. I also tried adding that IOE number to my USCIS account and it didn’t work either.

 

I am just curious if anyone else has experienced this. 

[Jsut78 5]

My question to you when you paid the green card for your spouse do you have receipt number? Keep that receipt handy and usually isn’t the same with IOE number ….I only suggest you just wait until uscis send you letter for biometric near where you reside in the US. Just be patient cause with the mail also could be wait time is little longer.You will get the green card don’t worry too much.

[Alex&Nayden 91]

16 hours ago, Jsut78 said:

My question to you when you paid the green card for your spouse do you have receipt number? Keep that receipt handy and usually isn’t the same with IOE number ….I only suggest you just wait until uscis send you letter for biometric near where you reside in the US. Just be patient cause with the mail also could be wait time is little longer.You will get the green card don’t worry too much.

Yes I used the new IOE number from the Immigration Fee receipt. And that’s the number that gives me an error message. 
 

My husband already did his fingerprints when he interviewed overseas. 

[Chancy 6,241]

*** Moved from IR1/CR1 Process & Procedures to General Immigration-Related Discussion, where topics related to GC production are discussed ***

 

[Giris 0]

Hello, we have the same issue of invalid receipt number. Could you guide us what did you do for it?