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Police clearance certificate question- UK ACRO Police Clearance

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Hello, my CR-1 visa is at the NVC stage, and I'm researching what sort of documents I will need to send in.

 
I was an international student on a student visa in the UK between 2012-2015, and I now reside in Hong Kong.
 
Does that mean I'll need a police clearance certificate from the UK in addition to my Hong Kong police certificate, and how do they send it to someone who is residing overseas?
 
Thank you.
 
 
 
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10 minutes ago, pizzapancake said:

Hello, my CR-1 visa is at the NVC stage, and I'm researching what sort of documents I will need to send in.

 
I was an international student on a student visa in the UK between 2012-2015, and I now reside in Hong Kong.
 
Does that mean I'll need a police clearance certificate from the UK in addition to my Hong Kong police certificate, and how do they send it to someone who is residing overseas?
 
Thank you.
 
 
 

Yes you will need an ACRO certificate. I can't give you more information, but I just wanted to give you the heads up that their website has been down for a while due to a cyber security incident and they're processing things manually - you might want to prioritise getting in touch with them to sort this ASAP as I think they're working at a slower than average pace.

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2 minutes ago, Micam said:

Yes you will need an ACRO certificate. I can't give you more information, but I just wanted to give you the heads up that their website has been down for a while due to a cyber security incident and they're processing things manually - you might want to prioritise getting in touch with them to sort this ASAP as I think they're working at a slower than average pace.

Thank you for this! And yes I read about the cybersecurity incident, I guess this means it will take me some time before I can submit my documents to the NVC :(

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*** Moved from IR1/CR1 Process & Procedures to the UK regional forum, where topics about ACRO PC are discussed ***

 

*** Removed related thread.  Please post your related questions in this thread to keep the discussion in one place. ***

 

14 hours ago, pizzapancake said:

Hello, has anyone who sent in an application for a police certificate received a confirmation email/tracking code, and if so, how long did it take for ARCO to get back toy ou? I lived in the UK for a few years so I'm applying for a certificate to be mailed internationally. Thank you

 

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Filed: K-1 Visa Country: Brazil
Timeline
On 4/20/2023 at 3:49 AM, pizzapancake said:

Hello, my CR-1 visa is at the NVC stage, and I'm researching what sort of documents I will need to send in.

 
I was an international student on a student visa in the UK between 2012-2015, and I now reside in Hong Kong.
 
Does that mean I'll need a police clearance certificate from the UK in addition to my Hong Kong police certificate, and how do they send it to someone who is residing overseas?
 
Thank you.
 
 
 

Not sure if it helps, I was also a student in the UK and I am going through K1.
I applied for my UK police certificate on March 18th. They give you a confirmation email after you apply. Then, on March 31st, I got an email saying the certificate was mailed.

I am in Brazil. I didn't pay for premium international courier. Our post service is horrible. So to be safe, I sent a copy to my fiancé in US too for 6 pounds. He received it on April 12th. I am still waiting for mine to arrive. Could be a safer bet to send a copy to your spouse/some third party in the US.

Also note that there was no cyber threat when I applied, but there was a note about Royal Mail strikes, therefore the process was taking longer than needed. I also added to my ACRO application my police registration (that you have to do once you arrive in the UK as a student). Not sure if it helped being processed faster but no harm in trying.

February 2022 I-129F K1 Case Status Spreadsheet can be found here.
NVC Timelines spreadsheet can be found here.
NOA1:
Feb 22nd, 2022 | NOA2: May 12th, 2023 (444 days) | NVC Received: July 3rd, 2023 (52 days) | Case number: Aug 2nd, 2023 (82 days) | In Transit: Aug 15th, 2023 (95 days)  | Ready: Aug 17th, 2023 | Medical: Sep 22nd, 2023 | Interview: Sep 26th, 2023

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