E-verify down?!

[Peter Parker 12]

Hi,

 

I've been in the US on a green card for around 5 years, and have been caught up in the whole "removing conditional status is very backlogged" situation.

I have previously been self-employed but I've now taken a job.

The employer is going through the e-verify process, and got an error back about the photo not matching. I suspect my automatic extension letter was submitted to e-verify rather than the green card.

Regardless, I should be able to solve this on e-verify by interceding with the right document, but it has been down for at least 5 days when I check my provided case number. This is for checking a case without being logged in via entering the number manually, and also when being logged in via the case link they give from the account screen.

I phoned up USCIS and before I could even talk to them, they told me the system had been down and should be back tonight, and they've been having a lot of problems. It's still not back as of tonight.

 

What is perplexing me is I cannot find any documented evidence of it being down. Nobody is talking about it, including from the official e-verify Twitter account, or on here, or Reddit, or in a Google "in the last week" kind of query.

I've tried many times, in many ways, on multiple computers, and on different VPNs, with both a real and fake case number. Always the same kind of errors.

 

Can anyone speak to these experiences?

 

I'm stressing about it as I'm on a timer to get this resolved.

 

Thanks

 

[Mike E 11,740]

Do you have  an unrestricted social security card?

[Peter Parker 12]

10 hours ago, Mike E said:

Do you have  an unrestricted social security card?

I would assume so. It's just a normal one I got from the SSA after immigrating.

I don't believe the problems with e-verify being down are specific to me though, which is why I'm baffled I can't see any announcements or discussion about it.

[Peter Parker 12]

Ok, the problem for me is resolved.

The web frontend is still down, but I called this morning and they were able to log in to the system on their end today - and resolve the case. Not anything specific to me, the case had been tentatively mismatched because their systems had been down when it tried to do the match last week

[OldUser 6,854]

1 hour ago, Peter Parker said:

I would assume so. It's just a normal one I got from the SSA after immigrating.

Does SSN card have any wording such as "Valid for work only with DHS authorization"?

[Mike E 11,740]

2 hours ago, Peter Parker said:

I would assume so. It's just a normal one I got from the SSA after immigrating.

I don't believe the problems with e-verify being down are specific to me though, which is why I'm baffled I can't see any announcements or discussion about it.

Then use that instead of a green card for I-9.  Even if you carry your gc with you, it should rarely leave your person and I-9 is just not a good enough reason for it to leave your person. 

[Peter Parker 12]

There's no special wording on the SSN card.

 

The green card never left my person as it's a remote job, sending in a photo of the card. I had to get someone with me to testify I had the card on my person. I would indeed feel pretty nervous if I had had to temporarily give my card up to someone to do paperwork with.

[OldUser 6,854]

16 hours ago, Peter Parker said:

There's no special wording on the SSN card.

 

The green card never left my person as it's a remote job, sending in a photo of the card. I had to get someone with me to testify I had the card on my person. I would indeed feel pretty nervous if I had had to temporarily give my card up to someone to do paperwork with.

Just use DL + unrestricted SSN card. You'll have way fewer questions and problems moving forward.