RFE response beyond deadline

[Asun 0]

Just got off chat with Emma, the agent mentioned that response to RFE within 60-days of the due date will still be considered by USCIS. Is this correct? Is this a written policy somewhere?

Context: Won't be able to response to I-693 medical RFE by the due date because person is out of the country, traveling with advance parole.

[Allaboutwaiting 2,500]

It is correct.

Read the following:

https://www.uscis.gov/newsroom/alerts/uscis-extends-flexibility-for-responding-to-agency-requests

[JeanneAdil 6,203]

Emma is a computer-generated chat feature that will answer your questions and help you navigate our website. There’s no live person behind the chat box, but you can talk to her using your own words.

https://www.dhs.gov/blog/2015/12/02/emma-has-arrived

 

 

you got a genertic response from the computer 

 

[Asun 0]

3 hours ago, JeanneAdil said:

Emma is a computer-generated chat feature that will answer your questions and help you navigate our website. There’s no live person behind the chat box, but you can talk to her using your own words.

https://www.dhs.gov/blog/2015/12/02/emma-has-arrived

 

 

you got a genertic response from the computer 

There are ways to get a real person when chatting with Emma. Use keywords such as "expedite request" or "live agent".