Nvc returned my case to the USCIS

[Robina_mas 0]

(I-130 US Citizen applying for spouse)

 

In Nov 2019, I received a letter from the NVC. They returned my case to USCIS upon request. 

I contacted USCIS multiple times and they still had not received my case. 

In April 2020, I contacted USCIS. They stated, "Our records indicate that on May 10, 2017, your case was sent to National Visa Center. Our records do not show the file being returned." 

I contacted the NVC again; they told me the case is with the USCIS. 

I called the USCIS again; they transfered me to a higher tier officer. The officer stated that my case is with the NVC and their records dont show the case being returned. The officer also told me that I should be receiving an interview date. I am confused because the NVC status info on the ceac website states that the NVC is waiting for supporting documents. 

But calling the NVC, they are telling me the case is not with them.

 

What should I do? I think my case is lost. 

[dwheels76 5,458]

14 minutes ago, Robina_mas said:

(I-130 US Citizen applying for spouse)

 

In Nov 2019, I received a letter from the NVC. They returned my case to USCIS upon request. 

I contacted USCIS multiple times and they still had not received my case. 

In April 2020, I contacted USCIS. They stated, "Our records indicate that on May 10, 2017, your case was sent to National Visa Center. Our records do not show the file being returned." 

I contacted the NVC again; they told me the case is with the USCIS. 

I called the USCIS again; they transfered me to a higher tier officer. The officer stated that my case is with the NVC and their records dont show the case being returned. The officer also told me that I should be receiving an interview date. I am confused because the NVC status info on the ceac website states that the NVC is waiting for supporting documents. 

But calling the NVC, they are telling me the case is not with them.

 

What should I do? I think my case is lost. 

So you already have your case#, paid your fees? How far in the process at NVC did you get?

 

 

[Robina_mas 0]

8 minutes ago, dwheels76 said:

So you already have your case#, paid your fees? How far in the process at NVC did you get?

 

 

Yes, I have a case number and paid all the fees. I also submitted IV application. My next step was submitting civil and financial documents.