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Posted (edited)

Hello,

My relative is from Bangladesh and he made an application for US Visa from cgifederal, however, while creating an account, he accidentally put Algeria in country location and continued filling up the application. As a result, his passport ID and email have been locked to the account, making it impossible to create another account using his ID.

Correct Country : Bangladesh

 

Please tell me what to do and I would appreciate any assistance in this matter. Thank You.

 

 

Edited by Unlockable
Personal info in screenshot.
Filed: K-1 Visa Country: Germany
Timeline
Posted (edited)
3 hours ago, Showmik Hossain said:

Hello,

My relative is from Bangladesh and he made an application for US Visa from cgifederal, however, while creating an account, he accidentally put Algeria in country location and continued filling up the application. As a result, his passport ID and email have been locked to the account, making it impossible to create another account using his ID.

Correct Country : Bangladesh

 

Please tell me what to do and I would appreciate any assistance in this matter. Thank You.

 

He should look for the support link in the page and send an email to support@usatraveldocs.com explaining his situation and the country will be changed in 24hours.

Edited by Unlockable

Speak the truth even if your voice shakes

Posted

Yes, you must contact them to change it. It usually does not take long, although I would not put a particular timeline to it.

 

Please be careful posting images with personal information in them (e.g. email address). I requested that the image be removed.

Timelines:

ROC:

Spoiler

7/27/20: Sent forms to Dallas lockbox, 7/30/20: Received by USCIS, 8/10 NOA1 electronic notification received, 8/1/ NOA1 hard copy received

AOS:

Spoiler

AOS (I-485 + I-131 + I-765):

9/25/17: sent forms to Chicago, 9/27/17: received by USCIS, 10/4/17: NOA1 electronic notification received, 10/10/17: NOA1 hard copy received. Social Security card being issued in married name (3rd attempt!)

10/14/17: Biometrics appointment notice received, 10/25/17: Biometrics

1/2/18: EAD + AP approved (no website update), 1/5/18: EAD + AP mailed, 1/8/18: EAD + AP approval notice hardcopies received, 1/10/18: EAD + AP received

9/5/18: Interview scheduled notice, 10/17/18: Interview

10/24/18: Green card produced notice, 10/25/18: Formal approval, 10/31/18: Green card received

K-1:

Spoiler

I-129F

12/1/16: sent, 12/14/16: NOA1 hard copy received, 3/10/17: RFE (IMB verification), 3/22/17: RFE response received

3/24/17: Approved! , 3/30/17: NOA2 hard copy received

 

NVC

4/6/2017: Received, 4/12/2017: Sent to Riyadh embassy, 4/16/2017: Case received at Riyadh embassy, 4/21/2017: Request case transfer to Manila, approved 4/24/2017

 

K-1

5/1/2017: Case received by Manila (1 week embassy transfer??? Lucky~)

7/13/2017: Interview: APPROVED!!!

7/19/2017: Visa in hand

8/15/2017: POE

 

Posted

*** Original post edited to remove screenshot containing personal info. Please be careful of what is posted on a public forum.

 

VJ Moderation

“When starting an immigration journey, the best advice is to understand that sacrifices have to be made... whether it is time, money, or separation; or a combination of all.” - Unlockable

 
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