RFE letter

[G_ngan 2]

In what way does Nebraska send RFE? Email or letter to an address?

I informed them online that we didn't get it after waiting for 2 weeks. I-130 indicate an overseas mailing address and with a US address in other address and contact information.

 

Can we request USCIS to send the RFE via email or fax? It eliminates any further delay.

 

I tried calling them and got transferred to tier 2 where I was hung up/disconnected (waited in a virtual line for 1 hour). The tier 2 officer never called back despite we haven't finish discussing. I called the general 1-800 again and told them what happened and transferred to tier 2 again then (the AI said tier 2 officer will call me back in 2 hours) which never happened. Then called the general 1-800 again and was told that I can only wait. Despite the time zone difference, I had to wait 6 hours for nothing from 8pm-2am.

 

Why can't they just e-mail the RFE!

[G_ngan 2]

Anyone?

 

[pushbrk 12,106]

On 9/25/2019 at 2:28 AM, G_ngan said:

In what way does Nebraska send RFE? Email or letter to an address?

I informed them online that we didn't get it after waiting for 2 weeks. I-130 indicate an overseas mailing address and with a US address in other address and contact information.

 

Can we request USCIS to send the RFE via email or fax? It eliminates any further delay.

 

I tried calling them and got transferred to tier 2 where I was hung up/disconnected (waited in a virtual line for 1 hour). The tier 2 officer never called back despite we haven't finish discussing. I called the general 1-800 again and told them what happened and transferred to tier 2 again then (the AI said tier 2 officer will call me back in 2 hours) which never happened. Then called the general 1-800 again and was told that I can only wait. Despite the time zone difference, I had to wait 6 hours for nothing from 8pm-2am.

 

Why can't they just e-mail the RFE!

You can call and request anything but they'll only send the letter physically.  I would request it be sent again to a US address from which you can retrieve it or have somebody else retrieve it.

[Ryan H 3,790]

Moved from IR-1/CR-1 Process & Procedures to USCIS Service Centers forum.

[G_ngan 2]

On 9/27/2019 at 8:57 AM, pushbrk said:

You can call and request anything but they'll only send the letter physically.  I would request it be sent again to a US address from which you can retrieve it or have somebody else retrieve it.

Thanks. We've already submitted online saying that we didn't receive the letter.

 

1) Do they only send to US address?

2) Do they send to "mailing address" in i-130 form?

3) Can they email or fax or other method for this letter?

4) Is there a deadline that USCIS deny our petition if we don't submit provide further evidence?

Edited September 28, 2019 by G_ngan

[pushbrk 12,106]

13 minutes ago, G_ngan said:

Thanks. We've already submitted online saying that we didn't receive the letter.

 

1) Do they only send to US address?

2) Do they send to "mailing address" in i-130 form?

3) Can they email or fax or other method for this letter?

4) Is there a deadline that USCIS deny our petition if we don't submit provide further evidence?

1.  No, but mail can be unreliable or too slow to foreign addresses.

2.  Yes.

3. I already told you, only physically sent.

4.  Yes.  The deadline is ON the letter.  

 

You need the letter, a paper letter.

[G_ngan 2]

2 hours ago, pushbrk said:

1.  No, but mail can be unreliable or too slow to foreign addresses.

2.  Yes.

3. I already told you, only physically sent.

4.  Yes.  The deadline is ON the letter.  

 

You need the letter, a paper letter.

Thanks again. What if the deadline is already passed but I have receive the letter.

[G_ngan 2]

28 minutes ago, G_ngan said:

Thanks again. What if the deadline is already passed but I havent receive the letter.

I meant what if deadline is already passed but have not received the letter.

 

Does resending the letter have a new deadline date?

[pushbrk 12,106]

7 hours ago, G_ngan said:

I meant what if deadline is already passed but have not received the letter.

 

Does resending the letter have a new deadline date?

I've never seen that.  The letter says if you don't respond by the applicable date, they will deny the petition.  You would then need to start over again.

 

[G_ngan 2]

7 hours ago, pushbrk said:

I've never seen that.  The letter says if you don't respond by the applicable date, they will deny the petition.  You would then need to start over again.

 

That's not good.

 

If the letter keeps disappearing then I won't be able to respond.

[TandSarahJane 178]

If you are persistent and pleasant enough with a Tier 2 representative, they can eventually send a copy via fax but it is certainly not the norm.

[G_ngan 2]

On 10/1/2019 at 2:37 AM, TandSarahJane said:

If you are persistent and pleasant enough with a Tier 2 representative, they can eventually send a copy via fax but it is certainly not the norm.

Thanks for reasuring.

 

Only that I've waited 11 hours for them to call back, line got disconnected, they never call back, i called the tier 1 officer again (30mins wait) and they can't transfer because tier 2 stopped taking calls that day.

 

And this happened twice.

 

😭