Jump to content

N400 Online application status not submitted

3 posts in this topic

Recommended Posts

Can anyone help me what's wrong with my n400 status? Me and my wife both filed at the same day 8/19/19 after 24hrs her application is submitted and now she have her biometrics appointment schedule already..but in my case doesnt update at all.. this is the message that I got whenever I log in to my account. I tried calling them everyday but they cant do anything too they even transferred me to technical support and same thing. I really dont know what to do. payment is already posted on my bank.I dont have any receipt or case number..there is no way to edit the application or make a new n400 file because it gives me a message that I cant file a new n400 because i have an open case already.

Application for Naturalization


Your application has not been submitted. Although we have received your payment, you or your representative needs to call USCIS at 1 (800) 375-5283 in order to finish submitting your application.

We could not complete your submission
Last updated
August 20, 2019

Share this post

Link to post
Share on other sites

imo If calling an IO higherup does not even help, I would just reach out to my representative or senator. You paid already and you have proof about the payment but you're not getting the service for it. It's weird that USCIS asks you to call them but then can't help you! If your file is lost in space, the least they can do is to allow you to re-file immediately without payment since it's their fault anyway.

Share this post

Link to post
Share on other sites
On 8/27/2019 at 9:51 PM, _kennydreadful said:

it gives me a message that I cant file a new n400 because i have an open case already.

Only thing I can think of that may help...


Go into your open case, review the entire document, and make sure that you have uploaded all of the required evidence the online system may have prompted you to do.  If there's anything missing in the application, (ie. a required document) then upload that evidence and hit "submit" at the end.


What's odd to me is that you were able to get to the pay.gov page to complete payment at the end...normally you wouldn't have been able to reach that page without the application being properly filled out/all documents uploaded that was required first.

Applied for Naturalization based on 5-year Residency - 96 Days To Complete Citizenship!

July 14, 2017 (Day 00) -  Submitted N400 Application, filed online

July 21, 2017 (Day 07) -  NOA Receipt received in the mail

July 22, 2017 (Day 08) - Biometrics appointment scheduled online, letter mailed out

July 25, 2017 (Day 11) - Biometrics PDF posted online

July 28, 2017 (Day 14) - Biometrics letter received in the mail, appointment for 08/08/17

Aug 08, 2017 (Day 24) - Biometrics (fingerprinting) completed

Aug 14, 2017 (Day 30) - Online EGOV status shows "Interview Scheduled, will mail appointment letter"

Aug 16, 2017 (Day 32) - Online MYUSCIS status shows "Interview Scheduled, read the letter we mailed you..."

Aug 17, 2017 (Day 33) - Interview Appointment Letter PDF posted online---GOT AN INTERVIEW DATE!!!

Aug 21, 2017 (Day 37) - Interview Appointment Letter received in the mail, appointment for 09/27/17

Sep. 27, 2017 (Day 74) - Naturalization Interview--- read my experience here

Sep. 27, 2017 (Day 74) - Online MYUSCIS status shows "Oath Ceremony Notice mailed"

Sep. 28, 2017 (Day 75) - Oath Ceremony Letter PDF posted online--Ceremony for 10/19/17

Oct. 02, 2017 (Day 79) -  Oath Ceremony Letter received in the mail

Oct. 19, 2017 (Day 96) -  Oath Ceremony-- read my experience here




Share this post

Link to post
Share on other sites
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
- Back to Top -

Important Disclaimer: Please read carefully the Visajourney.com Terms of Service. If you do not agree to the Terms of Service you should not access or view any page (including this page) on VisaJourney.com. Answers and comments provided on Visajourney.com Forums are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Visajourney.com does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. VisaJourney.com does not condone immigration fraud in any way, shape or manner. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. You can contact ICE via email at Immigration.Reply@dhs.gov or you can telephone ICE at 1-866-347-2423. All reported threads/posts containing reference to immigration fraud or illegal activities will be removed from this board. If you feel that you have found inappropriate content, please let us know by contacting us here with a url link to that content. Thank you.
  • Create New...