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Infopass for n400

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U.S. Citizenship and Immigration Services (USCIS) will be phasing out self-scheduled InfoPass appointments in an effort to push applicants towards online resources. If individuals still wish to schedule InfoPass appointments they need to first contact the NCSC and speak with a customer service representative. If a customer service representative cannot resolve the issue, the individual will be transferred up to a USCIS officer. If the USCIS officer cannot help the individual, only then can the individual schedule an InfoPass appointment.

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Posted (edited)

NY has the same message online----in the long run will make it easier for those who really need an appointment to get one.  I would imagine quite a lot of Infopass appointments are clogged up by people asking questions/wanting information they can easily search out on the USCIS website itself.  Not saying this is YOUR situation, just speaking in general.

 

I have a few friends who went to Infopass appointment needlessly (in my opinion)---- one that stands out was for them to do an address change "in person" because they didn't trust filing the online AR-11.  Another was to find out how to file the K1 (like literally set up and went to the appointment to ask what forms should be filled out, what evidence to send, etc.).  Info easily found online.

Edited by Going through

Applied for Naturalization based on 5-year Residency - 96 Days To Complete Citizenship!

July 14, 2017 (Day 00) -  Submitted N400 Application, filed online

July 21, 2017 (Day 07) -  NOA Receipt received in the mail

July 22, 2017 (Day 08) - Biometrics appointment scheduled online, letter mailed out

July 25, 2017 (Day 11) - Biometrics PDF posted online

July 28, 2017 (Day 14) - Biometrics letter received in the mail, appointment for 08/08/17

Aug 08, 2017 (Day 24) - Biometrics (fingerprinting) completed

Aug 14, 2017 (Day 30) - Online EGOV status shows "Interview Scheduled, will mail appointment letter"

Aug 16, 2017 (Day 32) - Online MYUSCIS status shows "Interview Scheduled, read the letter we mailed you..."

Aug 17, 2017 (Day 33) - Interview Appointment Letter PDF posted online---GOT AN INTERVIEW DATE!!!

Aug 21, 2017 (Day 37) - Interview Appointment Letter received in the mail, appointment for 09/27/17

Sep. 27, 2017 (Day 74) - Naturalization Interview--- read my experience here

Sep. 27, 2017 (Day 74) - Online MYUSCIS status shows "Oath Ceremony Notice mailed"

Sep. 28, 2017 (Day 75) - Oath Ceremony Letter PDF posted online--Ceremony for 10/19/17

Oct. 02, 2017 (Day 79) -  Oath Ceremony Letter received in the mail

Oct. 19, 2017 (Day 96) -  Oath Ceremony-- read my experience here

 

 

 

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