NOA 2 got approved in May 2018 BUT NVC has not received our application

[Jonan 4]

Hello VJ members,

 

We received our NOA 2 on May 24 2018 from USCIS and we were told that our case is being forwarded to NVC. We called NVC 30 days after 25 June 2018, but they haven’t received our application from USCIS. We kept calling until our NOA2 expired on September 19, 2018. Now they extended our NOA 2 until January 19, 2019. 

 

We would like to ask if any of you guys experienced similar delays? My fiance and I are thinking that USCIS may have lost our packet or they’re just being slow. Any thoughts on this?

 

thanks!

 

jonan

[JayHouser 209]

Probably a pointless question but have you tried to speak to a tier 2 at USCIS yet to confirm it has left yet?

[Jonan 4]

10 minutes ago, JayHouser said:

Probably a pointless question but have you tried to speak to a tier 2 at USCIS yet to confirm it has left yet?

We have called USCIS, sent them email too. I am not sure what you meant by Tier 2?

[JayHouser 209]

When you call USCIS the people that answer are called Tier 1 officers and they can only answer basic questions. When you call you ask to speak to a tier2 officer which can give you a better answer for your situation 

[Jonan 4]

1 minute ago, JayHouser said:

When you call USCIS the people that answer are called Tier 1 officers and they can only answer basic questions. When you call you ask to speak to a tier2 officer which can give you a better answer for your situation 

Thanks! We’ll do that asap. 😊😊

[JayHouser 209]

Best of luck! Your case is definitely an outlier as it should have long reached NVC by now. Something is definitely wrong here and I hope they fix it soon.

[Jonan 4]

51 minutes ago, JayHouser said:

Best of luck! Your case is definitely an outlier as it should have long reached NVC by now. Something is definitely wrong here and I hope they fix it soon.

Yes! I need lots of it 😀 Thank you for your suggestion. 

[Greenbaum 12,258]

1 hour ago, Jonan said:

Hello VJ members,

 

We received our NOA 2 on May 24 2018 from USCIS and we were told that our case is being forwarded to NVC. We called NVC 30 days after 25 June 2018, but they haven’t received our application from USCIS. We kept calling until our NOA2 expired on September 19, 2018. Now they extended our NOA 2 until January 19, 2019. 

 

We would like to ask if any of you guys experienced similar delays? My fiance and I are thinking that USCIS may have lost our packet or they’re just being slow. Any thoughts on this?

 

thanks!

 

jonan

Call both USCIS and NVC. This has happened before. It get ironed out in the end. There is a fix.

 

https://www.uscis.gov/about-us/contact-us/national-customer-service-center

 

1 (800) 375-5283 8:00 am

 

This is for USCIS

 

Option 1:

Call USCIS. Do not press anything. Do not choose a language. If someone who picked up the phone cannot answer your question, ask them to transfer you to TIER 2.

 

Option 2:

Dial 1-866-953-7684

 

Option 3:

Call 1-800-375-5283

Press 1 to continue to English

Press 2 for case status

Press 1 if you know your receipt number

Press your receipt number 922(WAC) then your numeric receipt number

 

Option 4:

Dial 1-800-375-5283 then press 1,2,2,4,2,1 then enter receipt number then press 1.

[Jonan 4]

14 minutes ago, Greenbaum said:

Call both USCIS and NVC. This has happened before. It get ironed out in the end. There is a fix.

 

https://www.uscis.gov/about-us/contact-us/national-customer-service-center

 

1 (800) 375-5283 8:00 am

 

This is for USCIS

 

Option 1:

Call USCIS. Do not press anything. Do not choose a language. If someone who picked up the phone cannot answer your question, ask them to transfer you to TIER 2.

 

Option 2:

Dial 1-866-953-7684

 

Option 3:

Call 1-800-375-5283

Press 1 to continue to English

Press 2 for case status

Press 1 if you know your receipt number

Press your receipt number 922(WAC) then your numeric receipt number

 

Option 4:

Dial 1-800-375-5283 then press 1,2,2,4,2,1 then enter receipt number then press 1.

Thanks so much. Will do this asap. The time difference is quiet a challenge as I am based in Bangkok, Thailand. I appreciate your help!