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DS-160 Photo problem

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Ok I'm getting really frustrated with submitted my photo when doing the DS-160.

I keep getting the same error message "Illumination appears to be poor".

I've tried many different photos (all done professionally), I've played around with editing the brightness ect with no luck. Keeps saying the same thing. Am I alone in this problem?

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Have you tried another browser? Maybe have someone else take a new photo? The photo doesn't have to be professionally made. The program can be picky sometimes. My fiance had to direct the flash up towards the ceiling to create enough light in the room we were in and for the program to stop whining about poor lighting.

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Has anyone had the problem of the picture not fitting as in the head is not between the ovals ? If i fill out the square with my picture, the head is not quite where it belongs but when i upload it onto the ds-160 application, it says the picture passed all quality checks and is accepted.

Is that okay now or does it have to fit the tool thing?

Met in person: September 2013 :blush:

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NOA1 Date: 04/03/15 :dancing:

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Good call on the contrast. I am having similar problems. Complete bullshit. Cheapest developers available made this tool.


The photo cropper tool is made in Flash (swf file) and doesn't even work in any modern browser. 

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Here are the "Light" settings that worked for me in OS X Photos. Everything else was set to zero.


It looks like there is no rule thumb to just bump up the contrast. You just have to keep playing with it and re-uploading the photo for verification. Pain in the ###, but you will get it. What got me success is sliding the light bar left and forward instead of trying to play with individual parameters.


Hope this saves the rest of you some frustration.

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