P4 letter received today for 2/5/15 Interview

[Rayos471 2]

My CC was on 1/5/15.

I am the petitioner for my wife who lives in Mexico.

I have a few questions and I am greatful for any help that I might receive.

On the P4 letter it states that I should go to http://nvc.state/gov/interview and complete the 6 steps listed. However, that link is dead. I was able to figure out that the correct link should be http://travel.state.gov/content/visas/english/immigrate/immigrant-process/interview/prepare.html

So far so good.

On Step 2

It says to go to http://mexico.usvisa-info.com However, that is also a problem since that link redirects me to

https://ais.usvisa-info.com/es-mx/niv . Now, why would it take me to a Non-Immigrant Visa link?

By navigating through that link I came across the other link, the IV Link which is https://ais.usvisa-info.com/en-mx/iv

Now it would seem that this should all be simple, I should just be clicking links instead of trying to find where I need to be?

Once I do login I get the following message "Warning: The information entered below must match the applicant’s passport and DS-160 application. Any discrepancy will result in delays in the return of the applicant’s documents." We did not filled a DS-160 since it is an IV Visa?

If I ignore the fact that it points out a DS-160 and continue to "register" I come up to a question that asks me for the DS-260 Number, In this one I just put the confirmation number from the CEAC site in where I completed the DS-260.

Have I done everything correct so far? Because I still get this error:

The Immigrant Visa case number provided is not ready to schedule an appointment. If you have not received an appointment letter from the National Visa Center (NVC), you can check the status of your IV case at http://travel.state.gov/content/visas/english/immigrate/nvc.html.

If you have received an appointment letter from the NVC or an instruction letter from the Consular Section in Ciudad Juarez directing you to this website to schedule an appointment, please make sure to correctly enter your IV case number.

If you continue to receive this message, please send an email to the CSC support mexico_contactus+ivcasenumber@visaops.net with the following information:

[Rayos471 2]

Can anybody please help me here?

[NikLR 13,227]

~~moved to Mexico regional forum ao OP can get help on registering to return the visa from a regional source from IR1 process and procedures~~

[TBoneTX 45,469]

Thread title changed to indicate correct year of interest.

[john_2015 0]

Hi Rayos471,

I have the same issue, were you able to figure out the issue?

[Fuser5 0]

There is a Help line, best to call early morning 8am, 703.249.4628. Just received the answer that was similar,