NOA2 confirmed by Tier 2 Rep

[d3adc0d3 186]

I spoke with a Tier 2 Rep who was very polite (seemed slightly condescending, since she was talking really slow, but I don't think it was intentional).

Basically she said that once you're approved, TSC actually ships your case BACK to VSC, who has the basic post-processing to do, who THEN ships your case to NVC.

From my understanding she says TSC has been a little off on shipping them back immediately, and tries to ship a group of approvals together, which is why things take so long.

Then VSC will update your online status, since technically they have jurisdiction, and not TSC.

[Ashley903 7]

Oh wow--thats interesting

[Shannon28 1]

I attempted to call USCIS today to figure out what the heck is going on with my case. I'm a March filer, transferred to TSC a few weeks ago. I spoke with an incredibly rude, uninformed representative (not a tier 2). I was persistent in asking to speak to a tier 2 rep. The woman I spoke to consistently refused to transfer me to a tier 2, refused to help me or access any information, and then got angry and hung up. Putting on my sassy pants and contacting my Congresswoman now.

[d3adc0d3 186]

I have never had that issue. I give them my receipt number and information so they can pull up my file (they have to enter the call into the database on their end), then I tell them I have case-specific questions and ask to be transferred to a tier 2 immigration officer -- they transfer all the case details to them via computer service, including receipt number, so the T2 IO doesn't have to ask the same questions. If they offer you a call back in 3-5 business days or the opportunity to wait, tell them you'd rather wait.

Then I opt into the "automated call back" typically you get a call back in the time they specify your wait will be. You won't lose your place in line, they'll just call you back right before you're transferred to a T2 IO.

[usbridetobe 3]

I have never had that issue. I give them my receipt number and information so they can pull up my file (they have to enter the call into the database on their end), then I tell them I have case-specific questions and ask to be transferred to a tier 2 immigration officer -- they transfer all the case details to them via computer service, including receipt number, so the T2 IO doesn't have to ask the same questions. If they offer you a call back in 3-5 business days or the opportunity to wait, tell them you'd rather wait.

Then I opt into the "automated call back" typically you get a call back in the time they specify your wait will be. You won't lose your place in line, they'll just call you back right before you're transferred to a T2 IO.

Im surprised that they will give you any information though as your NOA 1 is April. I thought we had to wait a minimum of 5 months?

[d3adc0d3 186]

I called to ask about the TSC and the transfer I got.

[usbridetobe 3]

I called to ask about the TSC and the transfer I got.

Oh ok that makes sense.

I am a March CSC straggler left behind but cant call for 4 weeks

[d3adc0d3 186]

As far as I'm aware you can call to speak to a T2 IO at any time. You can even file a service request when you do.

[usbridetobe 3]

I am waiting for a call back from a Tier 2 .

Can they speak to either of us or does it have to be the USC ?

[Shannon28 1]

I finally was able to speak to a T2 officer today, and I don't think I've ever been spoken to like that in my life. My NOA1 is March 1, transfer to TSC on 7/10. So technically I am a few days under the 5 month estimate, but with all these approvals left and right for other transfers, many of which aren't updating to the USCIS website I just wanted to check on mine. It's a simple inquiry and I was extremely polite. She literally yelled at me for calling, essentially yelled at me for even applying for a K1 visa. I'm just shocked.

[sun&ted 1]

Oh ok that makes sense.

I am a March CSC straggler left behind but cant call for 4 weeks

oh, me too, still waiting. let me know if you call and what's going on.

My fiance is going to call even though we are March filers, but due to his job he wont be able to call before end of next week....l

[d3adc0d3 186]

I am waiting for a call back from a Tier 2 .

Can they speak to either of us or does it have to be the USC ?

I think either one can call, but I'm not 100% sure.

[sun&ted 1]

I finally was able to speak to a T2 officer today, and I don't think I've ever been spoken to like that in my life. My NOA1 is March 1, transfer to TSC on 7/10. So technically I am a few days under the 5 month estimate, but with all these approvals left and right for other transfers, many of which aren't updating to the USCIS website I just wanted to check on mine. It's a simple inquiry and I was extremely polite. She literally yelled at me for calling, essentially yelled at me for even applying for a K1 visa. I'm just shocked.

wow!!!, sorry to hear that

[d3adc0d3 186]

I finally was able to speak to a T2 officer today, and I don't think I've ever been spoken to like that in my life. My NOA1 is March 1, transfer to TSC on 7/10. So technically I am a few days under the 5 month estimate, but with all these approvals left and right for other transfers, many of which aren't updating to the USCIS website I just wanted to check on mine. It's a simple inquiry and I was extremely polite. She literally yelled at me for calling, essentially yelled at me for even applying for a K1 visa. I'm just shocked.

That is ridiculous. I would've demanded to get her Employee ID (they're required to give it at the beginning) and make sure you always ask them to tell you slower so you can write it down. Then if someone does this again, you can report them. For now give them the time of your call, the number you called from and your RN. They should be able to track the person down in the database and listen to the recorded call. They'll likely end up fired.

[Lyuda_and_Kip 1]

I was also told by a tier 2 rep that mine was approved on 7/6. It seems whoever did the approvals on that day must have missed a step! I would love to be able to celebrate my NOA2 just like everyone else here does... BUT... I still have nothing concrete that says it was approved! I called USCIS again and was told by the guy that he was sending an email to TSC to request that the notice be sent. What a mess!

I just received an email from TSC in response to the email the tier 2 rep sent on July 19. It says:

"On 07/06/2013, we approved your I129F however; due to a system glitch the system did not generate an Approval notice. We have submitted a request to have the Approval notice generated and mailed to the address on record."

To anyone that has been told by a USCIS rep that their petition was approved but a couple of weeks have gone by and you have not received your hard copy NOA2, my advice would be to call and either open a service request or ask the rep to send an email to the service center requesting that the notice be sent.

I will post an update when I receive my hard copy NOA2.