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Ugly_American

Calling the NVC daily, for the music

By Ugly_American in National Visa Center (Dept of State)

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Ugly_American Explorer

Ugly_American   11

Posted
Filed: K-1 Visa Country: Philippines
 Timeline
Posted

The NVC call center’s background music is so familiar now. I call and wait on the line daily, and have done so for the past 10 days. The musical selection is a single, repeating, 42-second loop of synthesized feel good, elevator music. It’s like the music they would pipe into the death chamber as you’re about to be processed into Soylent Green. (Dating myself there. My fiancée will never understand all my references…)

While waiting I was also able to carefully transcribe the calming voice messages. There is a 9-second delay between each of these sequentially repeating messages:

1). “We appreciate your patience while waiting and assure you that assistance is just a moment away. your call is very important to us, and we look forward to speaking with you!”

2). “We know your time is valuable. Thank you for holding. Assistance is just moment away.”

3). “Thank you for calling! Our staff is working hard to take your call now. When we return to the line please let us know how we may serve you.”

4). “All our operators are busy. We apologize for the delay. Please hold and we will answer your call as soon as possible. Thank you for your patience.”

5). “Because of the personal attention given to every caller you may experience a brief delay. Please remain on the line. a representative will assist you momentarily.”

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extremerecluse Collaborator

extremerecluse   32

Posted
Filed: K-1 Visa Country: Philippines
 Timeline
Posted

The NVC call center’s background music is so familiar now. I call and wait on the line daily, and have done so for the past 10 days. The musical selection is a single, repeating, 42-second loop of synthesized feel good, elevator music. It’s like the music they would pipe into the death chamber as you’re about to be processed into Soylent Green. (Dating myself there. My fiancée will never understand all my references…)

While waiting I was also able to carefully transcribe the calming voice messages. There is a 9-second delay between each of these sequentially repeating messages:

1). “We appreciate your patience while waiting and assure you that assistance is just a moment away. your call is very important to us, and we look forward to speaking with you!”

2). “We know your time is valuable. Thank you for holding. Assistance is just moment away.”

3). “Thank you for calling! Our staff is working hard to take your call now. When we return to the line please let us know how we may serve you.”

4). “All our operators are busy. We apologize for the delay. Please hold and we will answer your call as soon as possible. Thank you for your patience.”

5). “Because of the personal attention given to every caller you may experience a brief delay. Please remain on the line. a representative will assist you momentarily.”

Reminds me of that commercial where they break out of the luxury prison and then get hypnotized by KENNY G music.

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  • 3 weeks later...
EAbbas Experienced

EAbbas   213

Posted
Filed: IR-1/CR-1 Visa Country: Pakistan
 Timeline
Posted

OMGGGGGG LOL I needed that laugh today...thanks guys! :P

10/02/2010 Nikah/Marriage in Karachi
USCIS JOURNEY
11/10/2010 -Sent
03/24/2011 i 130 approved!!!
NVC JOURNEY
03/30/2011 NVC received case-04/07/2011 NVC Case Number Assigned
05/03/2011 CASE COMPLETE- In Que for INTERVIEW!!-05/17/2011 Received interview letter and info via email
EMBASSY JOURNEY
05/20/2011 Medical Appt/passed
06/15/2011 Interview result AP
06/21/2011 Submitted requested docs..under review
07/25/2011 CO called did phone interview result: PENDING MANDATORY AP/CO told us they have to do namechecks

03/07/2013 Case returned to USCIS waiting for NOIR/reaffirmation

04/18/2013 USCIS received case for review

08/19/2013 Received NOIR to respond by 9/18/2013

9/9/2013 Responded to NOIR/USCIS received documents awaiting response

9/20/2013 USCIS reaffirmed sent to embassy

1/04/14 Case opened for review

8/31/15 Interview- no questions visa approved on the spot

9/8/15 visa status issued

9/10/15 visa received

9/19/15 POE Charlotte

p9WGm4.png

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dsamyra3 Collaborator

dsamyra3   3

Posted
Filed: IR-1/CR-1 Visa Country: Morocco
 Timeline
Posted
:rofl: feels like we are in a time warp. :rofl:

Timeline

06/27/2007 - We met online

04/29/2010 - Went to Morocco to visit Rachid

05/07/2010 - Married

06/15/2010 - I-130 Sent to Chicago Lockbox

06/17/2010 - I-130 Packet Delivered, signed for by L. BOX

06/22/2010 - NOA1 issued and mailed

06/24/2010 - Cheque Cashed ($355)

06/25/2010 - Received NOA 1 in mail

06/29/2010 - Touched

06/30/2010 - Touched :)

08/03/2010 - Touched :)

10/07/2010 - Touched :)

01/26/2011 - RFE

02/08/2011 - Sent USCIS our RFE

02/10/2011 - USCIS Received the RFE

03/22/2011 - NOA2!!!!!!!!

03/28/2011 - NVC received our Petition

04/05/2011 - NVC Case Number Given

04/07/2011 - Paid AOS

04/16/2011 - Paid IV

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EAbbas Experienced

EAbbas   213

Posted
Filed: IR-1/CR-1 Visa Country: Pakistan
 Timeline
Posted

LOL yeah like that movie groundhog day.... lol :P but I still gotta love the fact that he is dead on with the messages while waiting for NVC rep lol....

10/02/2010 Nikah/Marriage in Karachi
USCIS JOURNEY
11/10/2010 -Sent
03/24/2011 i 130 approved!!!
NVC JOURNEY
03/30/2011 NVC received case-04/07/2011 NVC Case Number Assigned
05/03/2011 CASE COMPLETE- In Que for INTERVIEW!!-05/17/2011 Received interview letter and info via email
EMBASSY JOURNEY
05/20/2011 Medical Appt/passed
06/15/2011 Interview result AP
06/21/2011 Submitted requested docs..under review
07/25/2011 CO called did phone interview result: PENDING MANDATORY AP/CO told us they have to do namechecks

03/07/2013 Case returned to USCIS waiting for NOIR/reaffirmation

04/18/2013 USCIS received case for review

08/19/2013 Received NOIR to respond by 9/18/2013

9/9/2013 Responded to NOIR/USCIS received documents awaiting response

9/20/2013 USCIS reaffirmed sent to embassy

1/04/14 Case opened for review

8/31/15 Interview- no questions visa approved on the spot

9/8/15 visa status issued

9/10/15 visa received

9/19/15 POE Charlotte

p9WGm4.png

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  • 4 years later...
Frankjavir Rising Star

Frankjavir   55

Posted
Filed: IR-1/CR-1 Visa Country: Colombia
 Timeline
Posted

The NVC call center’s background music is so familiar now. I call and wait on the line daily, and have done so for the past 10 days. The musical selection is a single, repeating, 42-second loop of synthesized feel good, elevator music. It’s like the music they would pipe into the death chamber as you’re about to be processed into Soylent Green. (Dating myself there. My fiancée will never understand all my references…)

While waiting I was also able to carefully transcribe the calming voice messages. There is a 9-second delay between each of these sequentially repeating messages:

1). “We appreciate your patience while waiting and assure you that assistance is just a moment away. your call is very important to us, and we look forward to speaking with you!”

2). “We know your time is valuable. Thank you for holding. Assistance is just moment away.”

3). “Thank you for calling! Our staff is working hard to take your call now. When we return to the line please let us know how we may serve you.”

4). “All our operators are busy. We apologize for the delay. Please hold and we will answer your call as soon as possible. Thank you for your patience.”

5). “Because of the personal attention given to every caller you may experience a brief delay. Please remain on the line. a representative will assist you momentarily.”

What's the name of the theme music I can not longer stand?

CR-1 VISA

STAGE 1: USCIS

CALIFORNIA SERVICE CENTER US EMBASSY BOGOTA

09-08-2015 Express mailed my I-130 package to Chicago Lock-box.

09-11-2015 Received NOA1 via email with a PD of 09-09-2015

09-19-2015 Received I-797C via snail mail. (NOA1)

10-21-2015 My wife came to visit me on a B1/B2. No problems at POE Miami :P

11-04-2015 Received NOA2 via email. (56 days after NOA1)

11-08-2015 My wife ends visit and returns to Colombia to wait for interview :(

11-09-2015 Received I-797 via snail mail. (NOA2)

STAGE 2: NVC

11-16-2015 NVC received our case,(12 days after NOA2).

12-07-2015 Emailed inquiry to NVC to inform them my email. http://travel.state.gov/content/visas/en/contact.html

12-08-2015 NVC assigned case and invoice ID number,(34 days after NOA2) Case was assigned after 13:00 PM. I called at 12:30 then at 19:00 PM

12-08-2015 Completed Choice of Agent DS-261

12-09-2015 Received 2 emails with Welcome Letters for my wife and I, they were sent by ASKnvc@state.gov

12-09-2015 AOS bill became available and I paid it. (IN PROCESS)

12-12-2015 Mailed AOS and IV packages.

12-14-2015 Received via email IV bill from ASKnvc@state.gov and paid the IV fee.

12-14-2015 AOS fee updated to PAID

12-15-2015 USPS tracking shows AOS/IV packages were delivered to NVC. Waiting for a SCAN date.

12-16-2015 IV fee updated to PAID and completed DS-260

12-19-2015 Scan Date (45 days after NOA2). I called on 01-13-16 and I was told my scan date is 12-15-15????

01-26-2016 Case complete. (83 days after NOA2)

01-29-2016 Called NVC, I was informed my CO Interview will be on 03-01-2016 at 08:00.

02-02-2016 Received Interview Letter (P4) via email.

02-09-2016 Package picked-up by DHL at 15:29 Waybill 5992952011. CEAC status "IN TRANSIT"

STAGE 3: US Embassy Bogota

02-11-2016 US Embassy Bogota received my package at 10:39.

02-12-2016 CEAC Visa Status changed from "IN TRANSIT" to "READY"

02-24-2016 Lab exams at the clinic and Bio-metrics at the CAS center.

02-25-2016 Medical Exams.

03-01-2016 Interview Date (175 days after I mailed I-130) VISA APPROVED. CEAC status changed to AP

03-02-2016 Paid Immigrant Visa Fee via ELIS account. CEAC status changed to ISSUED

03-03-2016 US Embassy Bogota sends Passport and Visa package via DHL Waybill 2900131780 to Cali.

03-04-2016 My wife picked up at DHL sealed approved IV package and her passport with a stamped I-551 IV Category CR1.

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  • 4 years later...
 
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