T-Mobile@Home Rocks!!!

[William33 110]

I udderly hate and despise T-Mobile, but I'm glad it works for you.

Wait, did you try the @home service?

Why do you hate T-mobile anyway? I have always had great service, 4 years running.....

I was a T-Mobile customer from July 2000 until June 2009. The first few years were fine, the last two utter hell. I started to work more from home while our company built an office close to I-25. As soon as we moved nearby, we started having signal loss. Calling, begging, having techs check the signal and tell us how poor it was did nothing to make them improve it. My beautiful Blackberry was nothing more than a very expensive paperweight most of the day. Every time I called, they said they had no record of any of our prior complaints. I don't like yelling at poor customer service people, so I left for AT&T and have a happy communication life now, thank God.

AT&T is pretty bad and useless too might I add. Don't ever bother using their online chat interface. The reps that leave comcast must join AT&T. Verizon and T-Mobile have the better customer service hands down. I have used all of them and broken my contract many times. Verizon is a rip off and has bad handset choices but works well.

Tmobiles coverage issues have been fixed in areas they have 3G. No to mention, they are enabling 21+mb data services next year.

T-Mobile sux huge And their customer service is the worst I have ever experienced in my life. My whole famly has fled from them, and we believe they are bound to occupy the hottest place in hell with mass murderers and serial killers. But then, I had a great experience with Comcast for years before I had to get a dish

What state do you live in? This could be a factor in the equation.

I've been in Colorado since 2005. I was in Maryland when I first signed with them. They were ok when I was in downtown Denver. But, they were awful in the mountains, most south suburban malls and office buildings. Those are the principal places where I spend my time in the US.

The market is thin in mountain regions.....no wonder the signal sux... With respect, you made the right choice in service providers for your location; therefore your analysis of T-mobile is lacking substance. They don't go there.....

[Heracles 417]

The market is thin in mountain regions.....no wonder the signal sux... With respect, you made the right choice in service providers for your location; therefore your analysis of T-mobile is lacking substance. They don't go there.....

I know when we had T-mobile, making calls from inside a house or from the ground floor was almost impossible to do. Same story in two different cities. For simple reasons. Tmobile's 1900mhz (GSM) can only travel 5 or 6 miles max per base station. Bad bad choice for the United States. Verizon use 800Mhz (CMDA), which with the appropriate equipment can reach 60 miles per base station. The rest of the world uses 900Mhz (GSM), which at the very least has a range of 12 to 15 miles per base station.

The other issue you have is that high frequencies cannot penetrate objects or buildings. CDMA is military grade, GSM is designed for condensed European cities. AT&T and Tmobile are now switching to 3G, which is Wideband-CDMA. Huge coverage boast for both. AT&T's signal can travel up to 60 or 80 miles. Tmobiles new 1700Mhz (WCDMA) signal will propagate 20 to 35 miles. Penetrating a building is easy.

Repeat any of this to tech support and they will not have any idea what you are talking about.

Edited October 20, 2009 by Booyah!

[BishopMnA 0]

Bump......Does anyone have this service?

Don't have T-Mobile@home...but do have T-Mobile service. It has been FANTASTIC for overseas calling to Thailand for my wife...and also fantastic for the international traveling that I've done. Works well in the USA also...

[Trumplestiltskin 5,791]

If you have a Blackberry with T-Mobile you actually get free WIFI calls anyway.

I udderly hate and despise T-Mobile, but I'm glad it works for you.

Wait, did you try the @home service?

Why do you hate T-mobile anyway? I have always had great service, 4 years running.....

I was a T-Mobile customer from July 2000 until June 2009. The first few years were fine, the last two utter hell. I started to work more from home while our company built an office close to I-25. As soon as we moved nearby, we started having signal loss. Calling, begging, having techs check the signal and tell us how poor it was did nothing to make them improve it. My beautiful Blackberry was nothing more than a very expensive paperweight most of the day. Every time I called, they said they had no record of any of our prior complaints. I don't like yelling at poor customer service people, so I left for AT&T and have a happy communication life now, thank God.

T-Mobile has the worst cell coverage, but on the other hand it has the cheapest phones and plans.

[one...two...tree 2,762]

Hi William,

I decided to look into it. For my location, it's $10 a month for unlimited nationwide calling - which is still pretty good. We're currently paying $18 a month for just local service. Since we already have our cell phones through T-Mobile, I think this will allow us to change our cell phone plan to less minutes and save even more. Thanks for the heads up.

[MRStee 19]

Tmobile sucks and kicks rocks! I hope their home service is better than the cell. I am on my FOURTH Samsung Gravity and it absolutely sucks. They automatically shut off for no reason and the $%^&* 's had the nerve to accuse me of wetting one of my phones when the "indicator" was clearly white and I know I wouldn't be eligible for warranty so why would I risk getting it wet? They can go straight to H E double hockey stick!!!

[William33 110]

Tmobile sucks and kicks rocks! I hope their home service is better than the cell. I am on my FOURTH Samsung Gravity and it absolutely sucks. They automatically shut off for no reason and the $%^&* 's had the nerve to accuse me of wetting one of my phones when the "indicator" was clearly white and I know I wouldn't be eligible for warranty so why would I risk getting it wet? They can go straight to H E double hockey stick!!!

With all due respect, that is a Samsung product related issue. For any issues I have had with a phone set, T-mobile has replaced it immediately under the 1 year warranty. I got burned on a Blackberry Pearl, after it crapped out; early in year 2.

You may want to consider another phone model, given the apparent poor performance of that product.

[William33 110]

If you have a Blackberry with T-Mobile you actually get free WIFI calls anyway.

That only applies, If you are near a Wi-Fi hotspot. If you live in the burbs, this is not an option without this service.

All mobile service levels vary by location.

[Heracles 417]

If you guys want great sounding cell phones, I highly recommend Motorola. They seem to get that a cell phones primary function is to make and take voice calls.

Two of my favorite sites:

Great reviews for US cell phones. They actually test them.

http://www.phonearena.com/htmls/home.php

This one makes me cry looking at what the rest of the world gets. Great for any smart phone.

http://www.pdadb.net/index.php

Edited October 23, 2009 by Booyah!

[William33 110]

If you guys want great sounding cell phones, I highly recommend Motorola. They seem to get that a cell phones primary function is to make and take voice calls.

Nokia has the same qualities.

[Heracles 417]

If you guys want great sounding cell phones, I highly recommend Motorola. They seem to get that a cell phones primary function is to make and take voice calls.

Nokia has the same qualities.

They do but we get the short end of the stick here regarding those phones. You need to source them from Asia or Europe to use them here. Or buy those released here but not offered by the carriers from Newegg

[William33 110]

If you guys want great sounding cell phones, I highly recommend Motorola. They seem to get that a cell phones primary function is to make and take voice calls.

Nokia has the same qualities.

They do but we get the short end of the stick here regarding those phones. You need to source them from Asia or Europe to use them here. Or buy those released here but not offered by the carriers from Newegg

Fully agreed, Asia and Europe have the best access to the leading (and unlocked) phones. Here in the States, you get limited product selection and are hog-tied with software restrictions.

I was amazed at the phone selection in Asia and Europe. Then I returned to the States and pfft....f'ed over. I have a Blackberry from work (Verizon) - ok at best, but it's free.

Personal phone, the stainless steel Nokia 6301. I like simple, yet productive phones that perform. Old school? Yep....

[Heracles 417]

Fully agreed, Asia and Europe have the best access to the leading (and unlocked) phones. Here in the States, you get limited product selection and are hog-tied with software restrictions.

I was amazed at the phone selection in Asia and Europe. Then I returned to the States and pfft....f'ed over. I have a Blackberry from work (Verizon) - ok at best, but it's free.

Personal phone, the stainless steel Nokia 6301. I like simple, yet productive phones that perform. Old school? Yep....

I don't understand what the obsession is with locking down phones here. Well that is a lie, they clearly want to restrict you to using their services and charge you more for using them.

I am trying to get a 1gig data usage only plan, similar to something available in every other industrialized country. No can do, 5 gig for $60, take it or leave it.

Edited October 23, 2009 by Booyah!

[spookyturtle 9,465]

Fully agreed, Asia and Europe have the best access to the leading (and unlocked) phones. Here in the States, you get limited product selection and are hog-tied with software restrictions.

I was amazed at the phone selection in Asia and Europe. Then I returned to the States and pfft....f'ed over. I have a Blackberry from work (Verizon) - ok at best, but it's free.

Personal phone, the stainless steel Nokia 6301. I like simple, yet productive phones that perform. Old school? Yep....

I don't understand what the obsession is with locking down phones here. Well that is a lie, they clearly want to restrict you to using their services and charge you more for using them.

I am trying to get a 1gig data usage only plan, similar to something available in every other industrialized country. No can do, 5 gig for $60, take it or leave it.

Are you using Verizon here?

[Heracles 417]

Are you using Verizon here?

Yes.