USCIS Service Centers

[SamAndDorothy 0]

Today is my 6th mouth of waiting,and i thought i would call and see what they would say.Before the guy had a chance to start reading exactly what it says on the website, i started reading exactly what it says.The about half way into i said,can you tell me anything that didnt say on the website?

He seemed lost and confused,so he paused for about 30 seconds and then said what center did you apply at.I told him vermont.I said before you go reading that webpage.I will tell you it says Dec 2008.And then he started telling me they are in the timeframe and bla bla bla.I told him not more than 2-3 weeks ago it said 6 months.Then he told me they are now working on cases in december.And they are on time.

He said,it should be another month before they start working on their case.

I see this phone service as a waste of time and useless.I asked the guy do you ever have any information other than exactly what it says on the website, again he just paused and didnt say anything.I said thank you for your time,and then he told me if you have any question fill free to call.I said,why should i call if you cant tell me anything that i dont already know?

Has anyone ever got any usefull information from calling up?

[ScottThuy 140]

Today is my 6th mouth of waiting,and i thought i would call and see what they would say.Before the guy had a chance to start reading exactly what it says on the website, i started reading exactly what it says.The about half way into i said,can you tell me anything that didnt say on the website?

He seemed lost and confused,so he paused for about 30 seconds and then said what center did you apply at.I told him vermont.I said before you go reading that webpage.I will tell you it says Dec 2008.And then he started telling me they are in the timeframe and bla bla bla.I told him not more than 2-3 weeks ago it said 6 months.Then he told me they are now working on cases in december.And they are on time.

He said,it should be another month before they start working on their case.

I see this phone service as a waste of time and useless.I asked the guy do you ever have any information other than exactly what it says on the website, again he just paused and didnt say anything.I said thank you for your time,and then he told me if you have any question fill free to call.I said,why should i call if you cant tell me anything that i dont already know?

Has anyone ever got any usefull information from calling up?

Tier 1 has a specific script to go by and they get in a bunch of trouble if they deviate from it... Tier 2 has some latitude but not so easy to get to that level... all this as per USCIS website Ombudsman Q&A...

[Ed+Cindy 1]

Has anyone ever got any useful information from calling up?

Nope. The phone number is a waste of your time.

[JAPrincess 27]

I wonder how much those people get paid

Funny that you started reading the script before him

I would be to afraid I was going to piss someone off and have them file my case in the "round file"

OP Have you tried to contact your Senator or Congressman?

Wishing you some good news in the next few weeks

[ScottThuy 140]

I wonder how much those people get paid

Funny that you started reading the script before him

I would be to afraid I was going to piss someone off and have them file my case in the "round file"

OP Have you tried to contact your Senator or Congressman?

Wishing you some good news in the next few weeks

I had the same thought about pissing them off, but since they dont have access to the actual file anyway.. not an issue...

[Kathryn41 3,205]

spam removed

[NatPatBen 3]

That's funny. It almost sounds like he was a programmed bot and you were interfering with the code.