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Unable to reach NVC

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Filed: IR-1/CR-1 Visa Country: Pakistan
Timeline

Hello All,

I have been trying to call NVC for the past two days and I keep getting and automated response saying the NVC case options are not available and to call back in an hour!

Has anyone else experience the same issue?

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Filed: AOS (apr) Country: Jordan
Timeline

I just called today and got through. The worst I have gotten is a busy signal and i just call back later.

???

"you fondle my trigger then you blame my gun"

Timeline: 13 month long journey from filing to visa in hand

If you were lucky and got an approval and reunion with your loved one rather quickly; Please refrain from telling people who waited 6+ months just to get out of a service center to "chill out" or to "stop whining" It's insensitive,and unecessary. Once you walk a mile in their shoes you will understand and be heard.

Thanks!

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Filed: Timeline

Yes, I do get that msg at times too but I just keep on calling until I get connected. When I do it says I have to wait for approximately 3 minutes to be connected to a customer service rep. So, I would advise you to keep trying! Good luck!

Edited by ~Dream~Love~
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  • 6 years later...
Filed: IR-1/CR-1 Visa Country: Brazil
Timeline

I am unable to get through to the NVC. I have been trying since last week. An automated response comes up saying they are too busy with other callers and to try back later. Once, I did get through to a voicemail saying to leave a message!?

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I am unable to get through to the NVC. I have been trying since last week. An automated response comes up saying they are too busy with other callers and to try back later. Once, I did get through to a voicemail saying to leave a message!?

Just hang up and hit redial. You will eventually hear the ring tone and get connected. You will still have to wait but at least you are on que for the next available representative.

Edited by WalterW40
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Filed: IR-1/CR-1 Visa Country: Sweden
Timeline

I myself had to redial at least more than 25 times before it got thru. Keep trying

USCIS

6/3/2014 - I-130 Sent   6/10/2014 - Received NOA1   7/10/2014 - Received NOA2    11/10/2014 - Called USCIS for status

12/10/2014 - Result back with case pending due to Security Check    1/10/2015 - Called USCIS for status

2/10/2015 - Result back with case pending adjudication further review

3/31/2015 - Case approved by USCIS and forwarded to NVC

NVC

4/10/215 - NVC assigned with receipt case #    4/28/2015 - Completed DS261 Choice of Agent online

5/4/2015 - Called NVC to complete review DS261 by phone  

6/4/2015 - Sent both AOS and IV packages to NVC    6/8/2015 - Received IV fee notice     6/9/2015 - Paid IV fee

6/24/2015 - Received checklist for missing Data Passport Page      6/28/2015 - Mailed in checklist request

7/6/2015 - Completed IV application (DS260) online

7/8/2015 - Received checklist for missing Data Passport Page again and DS260 because NVC lost the package

7/10/2015 - Mailed in checklist request again       8/10/2015 - Case completed on phone with NVC

8/17/2015 - Received email confirmation for case completed

EMBASSY

8/26/2016 - Scheduled interview      8/27/2015 - Received P4 letter thru email     9/14/2014 - Medical Exam Done

9/16/2015 - Interview date- Passed but waiting for Medical exam Results

9/24/2015 - Medical exam results sent to US Embassy

9/29/2015 - CEAC visa status show " Issued "     10/1/2015 - Visa in hand      10/12/2015 - POE Los Angeles, California

LIFTING CONDITION

7/13/2017 - Sent in ROC application      7/17/2017 - Received NOA

7/21/2017 - Received Appointment notice for Biometrics     8/7/2017   - Biometrics taken

3/5/2018   - Case moved to local office          9/18/2018 - Case tranferred to Nebraska Service Center 

12/19/2018 - Case approved, Card being produced         12/20/2018 - Card received

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Filed: IR-1/CR-1 Visa Country: Pakistan
Timeline

I called in 55 times non stop and got connected. Then I was put in another half hour long queue to connect to the agent.

And no I don't drive Uber.

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