Vet Says He, Service Dog Kicked Out Of Dillard's

[yogib37 3]

HURST, Texas -- A North Texas veteran said Dillard's department store asked him to leave the store because of his service animal on Tuesday.

Alex Gonzales, a two-time war veteran, said he was Christmas shopping when a store manager asked him to take his service dog out of the Dillard's at Northeast Mall.

"I get choked up because I am upset, very hurt," he said.

The 36-year-old Army vet said he is appalled by the service he received.

"In front of a whole staff of shoppers, I was asked to depart with my clearly marked service dog," he said.

Gonzales suffers from a combination of spinal and back injuries. He said he relies on his service dog, Mason, to maintain his balance.

According to the Americans with Disabilities Act, private businesses are required by law to allow people with disabilities to bring service animals onto their property.

Gonzales said he and Mason have never been kicked out of a store before.

"I felt embarrassed, low," he said. "I'm over here accepting my disability in public, and you are going to mock and harass me."

Gonzales said he received an apology Wednesday from a Dillard's district manager, but said he will not shop at the department store again.

NBC 5 tried contacting Dillard's on Wednesday night for a comment, but had not heard from the company.

[JODO 2]

jail time.

[trueimage 0]

boycott

[Fandango 1,440]

deplorable!

[JODO 2]

"I get choked up because I am upset, very hurt," he said.

"In front of a whole staff of shoppers, I was asked to depart with my clearly marked service dog," he said.

Gonzales said he and Mason have never been kicked out of a store before.

"I felt embarrassed, low," he said. "I'm over here accepting my disability in public, and you are going to mock and harass me."

[Ban Hammer 14,293]

boycott

lawsuit!

[trueimage 0]

24 hour media defamation

[yogib37 3]

boycott

lawsuit!

Big Time Law suit :thumbs:

Notice the District manager doing some damage contro, I hope he fired the store manager.

[SqdnGuns 21]

As a disabled vet myself, I find this appalling.

[JODO 2]

As a disabled vet myself, I find this appalling.

It is truly outrageous.

[eric&gen 0]

Give it time his business will go down along with him lol.

[trueimage 0]

As a disabled vet myself, I find this appalling.

no more shopping in Dillards

[Fandango 1,440]

This is going to hurt cos I love Dillard's, but I will boycott the store until that salesperson is fired.

[natty bumppo 297]

boycott

lawsuit!

Big Time Law suit :thumbs:

Notice the District manager doing some damage contro, I hope he fired the store manager.

hit them where it hurts ... lawsuit

[Fandango 1,440]

...manager even!