Hello everyone,
I’m looking for guidance from anyone who has dealt with a similar NVC situation.
I am a U.S. citizen and filed an immigrant visa petition for my brother. Our case details are as follows:
NVC case created: December 2020
Notice of Immigrant Visa Case Creation received: January 2023
Visa category: Family‑based (backlogged with long priority date wait)
When we first received the NVC notice in 2023, we were instructed to log into CEAC to pay fees and submit documents. However, at that time the fee and document buttons were grayed out, and we later learned this was due to visa unavailability / priority date not being current. Because of this, we did not submit fees or documents and were waiting for further notice once a visa became available.
Fast‑forward to April 15, 2026, we unexpectedly received an email from NVC titled “First Termination Letter.” The letter states that a visa number is now available and references INA §203(g), giving us one year to take action before the case is terminated.
The letter instructs us to log into CEAC to restart the case. However, when we try to log in, CEAC displays a message saying that:
fee payments and online forms can no longer be accepted because the case has been inactive for over one year.
CEAC tells us to contact NVC, so we immediately submitted a Public Inquiry Form requesting reactivation of the case and reopening of CEAC access. We attached the termination notice and supporting documentation.
Right now, we are waiting for NVC to respond.
My questions:
Has anyone successfully had an NVC case reopened after receiving a “First Termination Letter”?
Is this CEAC lockout normal while NVC reviews the inquiry?
Is there anything else we should be doing proactively while waiting for NVC’s response?
Any shared experiences or advice would be greatly appreciated. This process has been long and confusing, and we want to make sure we don’t miss anything during this one‑year window.
Thank you in advance.