FYI since I’m on the mailing list I got an email the other day about a video posted on this topic. I haven’t watched it but hopefully you’ll get some answers!
We invite you to listen in on a conversation between U.S. Citizenship and Immigration Services (USCIS) Director Ur Jaddou and Citizenship and Immigration Services (CIS) Ombudsman Phyllis Coven that we recorded on Sept. 21.
In this prerecorded, hour-long discussion, USCIS Director Jaddou and CIS Ombudsman Coven discuss challenges and accomplishments from fiscal year 2022 and look ahead to FY 2023. The conversation covers a wide range of topics.
USCIS addressed the following issues:
Processing times;
Backlog reduction efforts;
Customer service; and
Funding and congressional appropriations.
Similarly, the CIS Ombudsman highlighted the following:
2022 Annual Report to Congress;
Recommendations on USCIS’ fee-for-service funding model; and
Types of assistance that the office provides to the public.
To watch the recording, please visit https://youtu.be/Z439ttVjmho.