She needs a valid I-551. Not a travel document. Those are for stateless and asylees.
Look at her green card. There are two dates:
* “resident since”
* expiration
Compare these two dates:
* 2 years apart: she needs to file I-751 along with a reason for why she filed late. She will get back a letter that extends her green card by two years from the expiry date.
^ 10 or more years apart: she needs to file I-90. She will get back a letter that extends her green card one year from the expiry date.
If these extension letters extend her green card to a date that is before her planned return to the USA then she needs to call USCIS, say “info pass” and request an I-551 stamp. She will not get a stamp until she files I-551 or I-90 as appropriate (unless she has a pending N-400 and was pending 6 or more months before her green card expired).
If she needed to file I-751 and leaves the USA without filing I-751, then there is a good chance she will be stranded and unable to enter the USA. It is not likely the embassy will help her.
Form I-751 can only be filed by paper. Don't file too early: https://www.uscis.gov/sites/default/files/document/forms/i-751instr.pdf "Filing jointly. If you are filing this petition jointly with your spouse, you must file it during the 90-day period immediately before your conditional residence expires."
The "Petitioner" for that form is the conditional resident. The US citizen is the "Spouse" listed in Part 8.