Hello, so I am the petitioner for my wife, she lives in Singapore.
So far we have had a relatively smooth process to reach the NVC scheduling us an Interview.
However, we are having one confusing issue.
We got our Appointment letter and inside the letter it gives us a Time and Date for our Interview (March 3rd, 8.30AM).
Then it gives us a link to a list of things to do:
Step 1. Register online
This process involves going to: https://cgifederal.secure.force.com/
Creating an account (if one doesn't already exists), and entering document delivery information like address and everything.
Selecting a bunch of options and filling it all out.
Well, eventually we get to a section called 'Appointment date', however, it says "There are no available appointment dates".
But, do we need to select an appointment date? The NVC/Consulate of Singapore already assigned us March 3rd, 8.30AM in the Appointment letter.
It is concerning that on https://cgifederal.secure.force.com/, the dashboard says 'No appointment'. But the letter says a specific date...
Any help would be greatly appreciated.