Hello All,
I'm filing N-400 based on 3 year marriage. My 90 days window opened yesterday. I'm filing my application online, have had a N-400 draft started about 3 weeks ago, and have been going through it making sure everything is in place and no question is skipped.
Today (Sunday 9/27/2020) I was trying to submit my application. I started working around 3pm. My thinking was to go through each page again before I submit the application but everytime I click "NEXT" to go to the next page, the website would give me an error message. I'd have to refresh the page again and again.
By 6pm I finally made it to the "Evidence" section, by this time I was not in a good mood. I tried to upload my documents, each of my PDF is ranging from 150 Kb to 2 MB. Everytime I upload the a document it will give me the "Uploaded" status in the box, but as soon as I click "next" the website will give me a notice that "an unexpected error has occurred and they cannot retrieve my evidence draft". I tried it again and again still no success, I took 2 hours break, and started again at around 9pm. When I click on the "Evidence" tab, I can see my files but when I'm on the "Review" tab nothing but the dash ( - ) signs are listed under the Required and Additional Documents. I got so frustrated, I went back to the "Evidence" section and of course, all my files are gone. I thought it was my Chrome browser, but the same thing happened when I use Safari.
When I review the draft, all of my answers were recorded and I did not get any "Red" or "Orange" alert, mine was green check mark stating that everything was correct in my form.
Has anyone has this problem before? Any advise? Thoughts?
My local Pasadena Water and Power's website does not work on Sunday (i.e. you can't process payment on Sunday), would it be the same case as the USCIS' website?
I'm giving up for the night, will try again tomorrow. But what if the problem persists? PLEASE HELP!!!!!!
I only have Mac at home. I could go to FedEx to use their PC but that involves me touching computers that's been touched with God knows how many people, and I have to be out in a public space. At normal time I'd do that easily, these days just the thought of it makes my stomach churn.
THANK YOU IN ADVANCE!
J/G