US Immigration from India

I apologize if this question has already been asked - I tried searching for reply in the Forum and didn't see anything.

We just received this week notice of Interview in Mumbai for March and every time we go to the following website, it indicates that there is already a Profile for my spouse. We have already indicated several times now that we don't know of any other username/profile but maybe we did early i the stages (unknowingly) so could they provide the username and then we can reset password OR to delete the other profile/username. They keep saying the case is resolved (they deleted the other profile) and yet we still receive the same exact error.

www.ustraveldocs.com

This is the specific ERROR we keep receiving:

Your personal details match a profile which already exists in our database. The User ID of that profile is '{user_name}'. If you created this profile in the past and forgot the password, please use the 'Forgot your password?' function on the login screen. If this user name isn't familiar to you, please contact our helpline through the Provide Feedback option in the left menu or by sending an email to our helpline. Please don't forget to attach the scanned copy of your passport's data page to your feedback message/email.

Yes, I tried typing in {user_name}' to see if that would allow us to reset password - no success.

Any other thoughts on how to get this resolved? Maybe we can call or email to schedule appointment for Biometrics but that still doesn't resolve that my husband needs to have access to complete the application on VAC.....

Thank you kindly for any guidance...it's greatly appreciated!!!

Hey all. Our visa s status changed to issued finally, but we haven t gotten any further info/email/texts about where to go and how to fetch it. I know we designated that we d pick it up in Delhi, and the appointment papers indicate it s near Shivaji stadium on the metro line but we aren t sure if we need an appointment, or exactly where to go. Rather than just go wandering around, I decided to see if you lovely folks have some experience with it!

Thanks immensely!

My case is in Ready state as per the NVC case status. I have successfully submitted the DS160 application and payed all the fees necessary for the application. On the Applicant Schedule OFC Appointment page however, I keep getting "No slots available" for all OFCs. I don't even have the option to select a date. Has anyone faced this before and How should you suggest I proceed from here?

After the change of systems in July 2023. Mumbai embassy is not responding to inquiries within specified time and not sending packet 4 instructions even a month after the case has been Ready at ceac website.

For IR1 category,

The file is placed by my husband, currently is at NVC. So my question was I'm professional licensed Registered Nurse and has a license to work in US, cleared the exam in India.

The senerio had occurred that one of my family member in US has undergone a major surgery for BKA. And is in need for care giver.

So will I be able to get an early interview date after receiving my DQ. If we submit all required reports and letter from the doctor of US?