Closing in on a year after approved by USCIS, how do I make sure NVC won't delete my case?

[kckitchen 0]

Hello. So my wife and I (both living in Canada, she is a US citizen, I am not, she is sponsoring me.) got our case approved by USCIS and had our NVC case created in August last year. We paid the fees immediately and started the application but have not yet finished it as we are not ready to schedule an interview and leave Canada.

 

I just wanted to ask on here for those of you who have had NVC cases go on longer than a year, how did you make sure NVC didn't delete your case? I've read that all you need to do is login to the NVC portal every so often but I don't really trust that. We do eventually want to finish the application, schedule the interview, and move to the US, but right now we are not ready and we really do not want NVC to delete our case. Is there an email I can reach them at and explain things?

[Crazy Cat 46,474]

I would send NVC an email, referencing your case number.  I would specifically say you want to keep the case open. 

[Edward and Jaycel 2,608]

3 hours ago, Crazy Cat said:

I would send NVC an email, referencing your case number.  I would specifically say you want to keep the case open. 

 

I'll add a suggestion here - Use the Public Inquiry form at NVC's website below. It generally gets a faster response than regular email.

https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/ask-nvc.html