NVC saying they never received our petition from USCIS

[mcdoodles 0]

Hello everyone,

 

I sent in an inquiry (PI) to NVC yesterday asking for our case number. Our NOA2 was December 4th and we got sent to DOS on February 5th.

Since it has been 2 weeks I was advised to ask for the case number on February 20th and I figured worst case they would say that our data is awaiting entry.

NVC emailed me back almost immediately telling me that they have not received it.

It's been over 2 weeks and they're saying they don't even have it? Not that they haven't touched it yet - they've never received it?

I'm seeing online of other people who have been sent to DOS on the same date as our petition and they already have their case numbers.

Is this normal?

 

Thanks all.

[Crazy Cat 46,290]

3 hours ago, mcdoodles said:

It's been over 2 weeks and they're saying they don't even have it?

Until it is entered into their system, they don't officially have it.   Sometimes, that takes several weeks.  Once it gets to the top of the queue it is in, they should be able to assign your case number.  

[appleblossom 5,849]

3 hours ago, mcdoodles said:

Hello everyone,

 

I sent in an inquiry (PI) to NVC yesterday asking for our case number. Our NOA2 was December 4th and we got sent to DOS on February 5th.

Since it has been 2 weeks I was advised to ask for the case number on February 20th and I figured worst case they would say that our data is awaiting entry.

NVC emailed me back almost immediately telling me that they have not received it.

It's been over 2 weeks and they're saying they don't even have it? Not that they haven't touched it yet - they've never received it?

I'm seeing online of other people who have been sent to DOS on the same date as our petition and they already have their case numbers.

Is this normal?

 

Thanks all.

Perfectly normal. It can take 2-3 months, so don’t worry at all. 
 

Good luck. 

[rbv_shard 78]

14 hours ago, mcdoodles said:

Hello everyone,

 

I sent in an inquiry (PI) to NVC yesterday asking for our case number. Our NOA2 was December 4th and we got sent to DOS on February 5th.

Since it has been 2 weeks I was advised to ask for the case number on February 20th and I figured worst case they would say that our data is awaiting entry.

NVC emailed me back almost immediately telling me that they have not received it.

It's been over 2 weeks and they're saying they don't even have it? Not that they haven't touched it yet - they've never received it?

I'm seeing online of other people who have been sent to DOS on the same date as our petition and they already have their case numbers.

Is this normal?

 

Thanks all.

A lot of people do public inquiry based on the NOA2 saying it's been transmitted to NVC (which isn't true), so they send this form letter back if it's not in the computers yet.  You correctly waited until after the online status changed to "Sent to Department of State", but NVC doesn't know that.

 

They told you to inquire at 60 days past your NOA2 date, so you should.  But this time you should attach a copy of your NOA2 to the inquiry.  This will trigger them to actually check whether they have your file.  If they don't, the forthcoming response will say they've initiated an investigation with USCIS to see where it got delayed.

Edited 11 hours ago by rbv_shard

[mcdoodles 0]

3 hours ago, rbv_shard said:

A lot of people do public inquiry based on the NOA2 saying it's been transmitted to NVC (which isn't true), so they send this form letter back if it's not in the computers yet.  You correctly waited until after the online status changed to "Sent to Department of State", but NVC doesn't know that.

 

They told you to inquire at 60 days past your NOA2 date, so you should.  But this time you should attach a copy of your NOA2 to the inquiry.  This will trigger them to actually check whether they have your file.  If they don't, the forthcoming response will say they've initiated an investigation with USCIS to see where it got delayed.

 

I did attach my scanned NOA2 to the inquiry and it has been 80 days since my NOA2, 14 days at the time of sending an inquiry after the status was updated to "Sent to DOS".
I'm hoping it's just taking a while and not that it's lost somewhere! 
I'll send in another inquiry next week and see if there's been any movement

[rbv_shard 78]

Just now, mcdoodles said:

 

I did attach my scanned NOA2 to the inquiry and it has been 80 days since my NOA2, 14 days at the time of sending an inquiry after the status was updated to "Sent to DOS".
I'm hoping it's just taking a while and not that it's lost somewhere! 
I'll send in another inquiry next week and see if there's been any movement

Weird that they just acknowledged your public inquiry and didn't say anything about seeing the attachment.  Hopefully your next attempt gets seen by a different person and looked at more closely.

[mcdoodles 0]

Just now, rbv_shard said:

Weird that they just acknowledged your public inquiry and didn't say anything about seeing the attachment.  Hopefully your next attempt gets seen by a different person and looked at more closely.

 

Thank you, hopefully when I inquire again next week I'll get a clearer answer!

[TBoneTX 49,303]

Thread is shifted from the K-1 Process forum to the K-1 Case Progress subforum.