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Julia1972

DS160 Confirmation Number is incorrect

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Country: Germany
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Hi, I am trying to schedule an appointment for a J1-Exchange Visa and I have filled in a DS160 Form as the instructions say and than wanted to book an appointment. I logged in to my account and went to the page new appointment. I have filled in informations about which embassy and visa type I want to book an appointment for and then got to a page where I should write my passport information as well as the DS160 confirmation number, Sevis ID and project number. I copy paste the confirmation number from my confirmation letter in the mail and clicked next but as soon as that I got an error message saying that "The DS-160 number you entered is incorrect. Please try again." Had anyone here the same issue or knows how I can solve this problem? I have contacted the support 08938036830 but the employer there just said to try it again on Monday. Do you know if there is a technical support team for this? Any help would be really great. Thank you. (I have attached the screenshot of the page here also)

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