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colin&tina

Received an interview date from embassy, but can't schedule it online

By colin&tina in US Embassy and Consulate Discussion

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colin&tina Rookie

colin&tina   5

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Filed: K-1 Visa Country: Serbia
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We just received an email saying that our interview date is December 8th at 9.30. They gave us these instructions: "Prior to your interview, you must register in our service provider’s online system, select a DHL location for document delivery, and pay the $265 fiancé visa fee. You can find our service provider’s website here: https://ais.usvisa-info.com/en-rs/iv.

 

I did all this, but when it says we need to pay the fee, it doesn't take us anywhere where we can pay online. Below, it just says:

There are no available appointments at this time. Please check back in a few days as the Consular Section will open more appointments.

 

Now what? Should we email the embassy and ask for help? Has anyone encountered this problem before?

Thanks!

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colin&tina Rookie

colin&tina   5

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Filed: K-1 Visa Country: Serbia
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9 hours ago, powerpuff said:

If you read Serbia consulate reviews on the country portal page here on VJ, several people said you pay the fee at the interview. 

True, but the email I got has different instructions. Someone on reddit told me the system might need to update in about 48 hours so I will try again and email the embassy on Thursday if I still keep seeing this issue.

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colin&tina Rookie

colin&tina   5

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Filed: K-1 Visa Country: Serbia
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On 11/30/2021 at 12:09 AM, powerpuff said:

If you read Serbia consulate reviews on the country portal page here on VJ, several people said you pay the fee at the interview. 

Update: We waited 2 days and were able to pay the fee online. I think this embassy is making some improvements! We got the option to pay by cash, but through a bank. I don't think you can pay the fee in person anymore.

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powerpuff Mentor

powerpuff   5,892

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Filed: Lift. Cond. (pnd) Country: Kazakhstan
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49 minutes ago, colin&tina said:

Update: We waited 2 days and were able to pay the fee online. I think this embassy is making some improvements! We got the option to pay by cash, but through a bank. I don't think you can pay the fee in person anymore.

I’m glad it worked out! That Serbia portal page definitely needs updating.

 

 

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