ir1 Documentarily qualified but still saying one document is missing.

[Den den 2]

I am documentarily qualified but still  stating that a missing document and the document is there. Should I ignore it  because I am documentarily qualified or to upload it again. If someone with the same experience or know how to fix it please help. I sent the screenshots you can look at it. Need help!

[JeanneAdil 6,539]

Looking at the date in August they had not recd or did not know the document for relationship was there

and later in November ,   they say "all required documents are recd and approved"   and u are dq'd 

so,   relax ,,   all is done